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Bloomingdale’s.

I’d heard of it, I’d seen the little brown bags but I hadn’t ever really thought about going there. In the cab, Jenny had briefed me on what we were looking for. She’d started my new life plan during my blow dry and the first thing we needed was to get properly kitted out for a stay in New York City. It just so happened to tie-in to Jenny’s number two rule on how to handle a major break-up. Buy yourself a new everything.

Now, I had shopped. Tackled TopShop Oxford Circus on a Friday evening, been elbow deep in the Selfridges’ sale, found diamond buys on Portobello Market, but this was a completely different beast. After a quick appraisal of my existing make-up (not enough) and a short description of my make-up bag (sheer revulsion) and confirmation that my credit limit wasn’t really an issue as long as we weren’t being silly, Jenny decided we would start on the ground floor, in cosmetics. She hit the MAC counter with all the determination of a cross-Channel swimmer. Within seconds I was sitting in another stylist’s chair being stripped of the basic make-up I’d slapped on that morning by Razor.

Razor was the most charming man with a mohawk I’d ever had the pleasure to meet. His make-up was amazing, and quite frankly, what he could do with eyeliner put me to shame.

‘So we need a proper base to even out the red skin tone, you’re very pale, doll, and then we’ll work with a blush – maybe an apricot for day and something pinker for night-time? Then we’ll do a bit of a workshop on your eyes. Since you’re fairly new to this, we’ll leave lips for another day and just hook you up with a few neutrals. Maybe a classic red if you’re feeling brave,’ he said amid a flurry of sponges, brushes, tubes and tubs.

‘We can do lips today,’ I said meekly, feeling bad for being so pale and letting Razor down. ‘I know I’m not wearing a lot today but I do like make-up, I do wear it quite a lot.’

Razor and Jenny exchanged a doubtful glance. ‘Take hold of this eyeliner brush for me, sweetness,’ Razor suggested, holding it out like a golden sceptre. I took it from him and looked at it quizzically.

‘This is for eyeliner? I suppose I only really use pencils,’ I said thoughtfully, tilting my head because I was too afraid to move the brush. Not a problem, because Razor snatched it out of my hand before I could even try to apply it to my face.

‘Yeah, I think we’ll just start with the basics,’ he said sweetly, patting my shoulder. I think it was supposed to be comforting but really, it wasn’t. Nonetheless, within thirty minutes, I had a face to match my new do. My skin glowed, my eyes were smoky and wide and my lips, as promised, neutral and easy to touch up. Jenny was busy playing with some fluro green eyeshadow when Razor announced I was done with a dramatic, ta-da. He looked as if his pedigree puppy had won first prize at Crufts.

‘Wow,’ Jenny said, not really smiling but taking in my makeover with complete seriousness. ‘Razor, this is amazing. And Angie! You look gorgeous!’

And even if it was just for that moment, I really felt it. I couldn’t remember the last time I’d actually bought new make-up.

‘I’ll take all of it,’ I said hurriedly before I had time to think about it. Razor was carefully talking me through every bottle, every brush, every palette and tossing in ‘how to’ sheets so I could at least attempt it at home, but I was too excited and pressed my plastic into his hand. Soon, I was $250 down and a medium brown bag of MAC up. And it felt good.

As we strolled through the hall, Jenny stopped at various counters, picking out ‘essentials’ I couldn’t be without. Soon we both had very full bags and enough make-up to do the faces of every guest in The Union.

‘I need perfume,’ I said as we passed by the Chanel counter. ‘I’ve been wearing the same perfume for the last ten years. Mar – my ex used to buy it for me every Christmas,’ I explained, ‘and I don’t ever want to smell it again.’

Jenny hugged me, wrapping her arms and brown paper bags all the way around my neck. ‘You’re getting it now,’ she said steering me towards Chanel. ‘Angela Clark, by the end of today, I’ll have made a New Yorker out of you. It’s got to be No. 5 and then some lunch.’

By the time I’d put away a chicken club sandwich and Diet Coke and Jenny had packed in a burger, fries and yet another chocolate brownie, I’d discovered that she was a true New Yorker born and bred, she had moved to the city after college to follow her dream of becoming the next Oprah. After a summer off in California, she had taken a job as a waitress in a big tourist hotel restaurant back in NYC to ‘study her medium’ (I think she meant people) but was accidentally so good that she was soon headhunted to move on to the reception desk. When The Union had opened the previous spring, she’d applied for a concierge position to improve her contacts. The boutique hotel apparently attracted a lot of young celebrities, generally blonde, tanned and emaciated or butch, gorgeous and gay. She now considered herself the best connected amateur psychologist in New York, a position that afforded her entrance to the best clubs and restaurants and the personal mobile phone numbers of several Hollywood starlets, and, more importantly, their agents.

‘So how come you’re not plastered all over the TV yet?’ I asked, dipping a spoon into her brownie. It was delicious.

‘Haven’t had my break yet,’ she shrugged. ‘The average agent doesn’t have the power to get a nobody like me a chat show. You have to be Tyra Banks to walk into something like that.’

She was so pretty, so lovely and so bloody determined, it seemed crazy that she wasn’t on the front cover of every magazine in the country. ‘You’ll get there,’ I smiled, pushing the last spoonful of brownie over to her. ‘I’ve never met anyone like you before, honestly. You’ve done an amazing job of sorting me out. I would be sitting on the sofa in three-day-old pyjamas, eating ice cream and crying at Living TV if I were at home.’

‘Well, you’re going to take more than one day, a haircut and some make-up, but we’ll get there,’ she grinned, scooping up dessert. ‘God, you haven’t even been to Soho yet. I’ve got a whole plan for you, doll. Do you think you could let this interfering yank take you through Angela Clark version two?’

‘I don’t have anything better to do,’ I laughed. It was so weird to be taken in hand by someone I had met twenty-four hours ago, and, for some reason, it made perfect sense. I already felt as if I’d known Jenny all my life and being with her in New York made London and Mark feel a very long way away and a very long time ago.

After lunch we moved on to the very important job of creating my new wardrobe. A quick run around the fourth floor and three armloads of clothes later, I was ordered into a changing room while Jenny and two assistants appeared intermittently with racks and racks of clothes. Soon I was clad in beautiful 7 for All Mankind skinny jeans that made even my short legs look sexy (according to Jenny) and a flared pair of J Brands that I could dress down with my Converse and an old T-shirt, or dress up with my Louboutins (according to Jenny). One of the helpful and definitely on commission assistants declared that, despite my legs being a little on the short side, they were a good shape and as such, should be on display. Excitingly, I found out I was just a size 8 in America, reason enough to hang around a couple of weeks at least. She had brought in a whole rail of bum-skimmingly short dresses before we both accepted that I would never be able to walk more than ten yards down the road without pulling them down. After that, we added a couple of inches to the length and I relented on a cute blue French Connection jersey dress, a gorgeous Marc by Marc Jacobs printed smock and several stunning bits from Ella Moss and Splendid – T-shirt dresses so soft they felt like clouds! I had no idea. Primark was over for me in that instant. Several C&C California T-shirts and a couple of pairs of shorts and easy to wear skirts later, we moved on to evening wear.

‘So, for dates … I’m thinking something flirty but fun? Classic though. And easy to wear. You can’t be sexy if you don’t feel good.’ Jenny sent the assistants scurrying across the shop floor with another flick of her wrist. I stood in my pants, peeping round the corner of the slatted wooden door waiting for the next rack of clothes. And in no time they arrived. Vera Wang Lavender. Tory Burch. Nanette Lepore. DVF. 3.1. phillip lim. Paul & Joe Sister. More Marc Jacobs. This was so much fun.

‘What are you wearing right now?’ Jenny asked loudly through the door.

‘Nothing?’ I replied, slipping out of a gorgeous Marc by Marc Jacobs printed silk halter dress. ‘Underwear?’

‘I have a horrible feeling I ought to take a look at that too.’

Jenny’s level of horror raised to orange alert when she saw my M&S heart print boy shorts and mismatched bra. Then she went a funny pink colour when I admitted that I didn’t exactly know what bra size I was.

‘It’s just not OK,’ she said, shaking her head and snatching up several styles and sizes. ‘Do you want your rack around your knees at forty?’ I was pushed back into my new natural habitat of the changing room, armed with balconettes, backless, strapless, plunge, soft, full cup and half cup bras.

Before my credit card company could know what had happened, I was up another floor buying flip-flops, flats and full-on heels to match all my outfits. Despite Jenny’s insistence that gladiator sandals were the shoe of the season, I couldn’t help but feel as if they were more my great aunt Agatha than me and eventually, she let it go. But the ballet pumps, the Havaianas and two pairs of wedges were coming with us.

We headed back down through the store, laden with bags – big, medium and little – I had spent more than a month’s income in only four hours but I was too happy at the teeny tiny numbers on the labels (a SIX on one of them!) to feel any buyer’s remorse, (even if it was just a ten in translation). Riding back down to the ground floor, I adopted the official lift position as Jenny fannied around in her handbag. Clutch purchases, do not make eye contact with fellow lift riders, stare straight ahead. But instead of seeing myself in the mirrored doors, I saw someone completely different. Not different like Louisa’s wedding day (just me with more make-up and elaborate hair) but glossy different. My hair swished as I turned my head slightly, Razor’s make-up had given me huge Bambi eyes and just-bitten lips, and the thrill of spending more than an entire month’s mortgage payment on clothes and slap had given me a giddy flush that I just couldn’t get from any blusher. But I knew I had several different versions of the stuff in my bag to give it a good go back at the hotel.

‘Come on, we’re so gonna struggle to get a cab at this time,’ Jenny muttered as the doors slid open, taking my lovely new reflection with them. ‘Were you checking yourself out?’

‘Yes?’

‘Good girl,’ Jenny said catching hold of my arm and dragging me out of my New Favourite Place in the Whole World.

So what if I was now officially broke. Why else did I have an emergency credit card? And I was stylishly broke at least. Plus I was too busy staring up and down Lexington Avenue really to think about it. Everywhere was too busy, too hot and too noisy but it was amazing to me. Looking right, I swam in the endless downtown view afforded by the New York grid system, channels framed by skyscrapers rising high into the sky. To the left, dozens of honking, screeching cabs and searing sunshine contributed to the glowing heat haze rising up and distorting the air. I thought it was beautiful.

‘How far do you think you can walk before you pass out?’ Jenny asked, nudging me out of my daydream.

‘Maybe fifteen minutes?’ I wasn’t sure if it was really a question or a challenge. I really, really didn’t feel like walking.

‘Then we should do as much of this on foot as we can.’ She nodded to the crossing and threw herself into the traffic. ‘Come on, Angie!’

We marched across the road and then down the block, across another road, straight over Park Avenue and ever onwards, crossing Madison. Dragging my precious bags behind me, my fifteen minutes of walking time were quickly wasting away.

‘I just wanted to make it to Fifth,’ Jenny yelled, holding out her arm, as we crossed for the last time. ‘Let’s get a cab.’

If it was humanly possible, the cab ride through Manhattan was even more exciting than the ride into the city. We cruised down Fifth Avenue, whizzing for five blocks then crashing to a stop at a red light, with my bags, my head and my stomach crashing into the partition between us and the driver more than once. Every time we stopped it was outside another landmark. St Patrick’s Cathedral rose up amongst all the shops, so totally out of place, like putting a Brownie hut next to Harvey Nicks, but here in New York, it just seemed to make perfect sense. I couldn’t help but think, as we passed the lions roaring out in front of the huge public library, that if all libraries had giant lions outside, people might read more. Or at least rock up to have their picture taken on their backs.

‘Hey, do you see the Empire State Building?’ Jenny pointed out of my window to an inconspicuous looking building by the side of us. I couldn’t see anything but a huge queue of people, even when I pressed my head right up against the window of the cab and recoiling only when I saw the nasty, greasy marks left by a previous passenger.

‘Oh bugger, I really wanted to see that,’ I said, leaning in slightly and trying not to think about any other stains that might be around.

‘Pretty sure it’ll still be there tomorrow,’ Jenny said as I leaned into the back window, watching the tower go on and on into the sky as we moved further away. Until we came to a sudden halt again and I smashed my chin against the back seat. ‘We’re coming up to the Flatiron in a moment, that’s way cooler.’

She wasn’t wrong, the Flatiron building was incredible, all triangular and pointy but everything we passed was cool. Gorgeous, organized, New Yorky and cool. So incredibly different to London and, if this cab driver didn’t start taking corners with a less cavalier attitude, the last place I would ever see. Fifteen minutes later, we reached the tip of the island and pulled up outside the South Ferry Terminal.

‘We’re going on a ferry?’ I asked. Jenny had been enigmatically and uncharacteristically silent on the journey downtown and I’d been too busy taking in the city and counting the Starbucks to worry about it.

‘You’re so not ready for Staten Island,’ she laughed, passing the driver a twenty and hopping out, taking several of my bags with her. I crawled out with my other bags and trailed behind her. ‘But you’re totally ready to see this.’

We marched along the pavement and down into a busy park, I was so consumed with checking out the various sculptures and lines of people chatting, laughing, eating ice cream, I was almost at the fence before I saw it. When I did, I stopped dead. There it was. The clearest, truest symbol of New York, of America, standing proud and keeping guard across the bay. The Statue of Liberty.

Jenny turned around to look for me, holding her hand over her eyes. ‘Pretty great, huh?’

I nodded, without anything to say and walked slowly towards her. We dropped our bags and leaned over the railings. It was beautiful, my very own movie moment.

‘I was thinking where we should go when you were trying on clothes,’ Jenny said softly. ‘And I figured where better than the first place thousands of people first experienced New York. Cheesy maybe, but who better to officially welcome you to the city than Lady Liberty.’

‘It’s so weird,’ I said, still staring out across the river. ‘I’ve seen it a thousand times on TV and stuff but to actually see it, there, real. Wow.’

‘Yeah,’ Jenny agreed. ‘I remember the first time I saw her, it was the first thing I did when I moved to the city. We never, ever came down here as kids, my mom hates it. But she’s here to look after everyone. New York is made up of millions of different people, Angie, and they all come here looking for something, just like you.’

‘Please, you’re giving me too much credit. I wasn’t looking for something,’ I said, looking across at what I guessed to be Ellis Island. ‘I was running away.’

‘No, you’re not giving yourself enough,’ Jenny said, turning to me. ‘Yeah, so maybe not everyone puts an ocean between themselves and their ex but you’ve got a lot to work through. And that’s not psychobabble, that’s genuine life experience talking. When my ex left me, I fell apart and I mean it. Fell. Apart. And I had no excuse to be so incredibly pathetic, it was all totally my fault and I had the most amazing friends to look after me. If you didn’t feel like your support system was strong enough, then getting yourself out of the situation was the best thing to do. And New York is a great place to do that. It’s a city of new beginnings. People go to LA to “find themselves”, they come to New York to become someone new.’

‘I suppose,’ I said, thinking about everything that had happened. Was it weird that Mark hadn’t even crossed my mind since the Chanel counter? ‘It all just seems so strange and unreal. I feel like I ought to be, I don’t know, feeling more.’

‘So you’re still in shock,’ Jenny said, turning back towards the bay. ‘There are worse places to be in shock than in Bloomingdale’s. Seriously though, you’ve suffered a huge personal trauma, a break-up is the closest thing to a bereavement, you know.’

‘I do feel kind of like that,’ I admitted. I really didn’t want to dwell on it in such a public place. I was English after all, we’re not public criers. ‘One minute I’m like, it’s over, I’m not even going to think about any of it and then the next, I just can’t believe what’s happened. I think I’m doing the right thing by being here at the moment though.’

Before Jenny could back me up or shoot me down, a loud ringing interrupted us. My phone. I pulled it out of my bag, ready to remind my mum how expensive international calls were on a mobile when I saw who it was.

Mark.

I looked at the flashing screen for a split second and wondered what he could possibly be ringing for after our last conversation. Had he changed his mind? Was he feeling awful? Was Tim’s hand so badly damaged he was having it amputated?

Ring ring. Answer me. Answer me.

Without another thought, I threw my phone, as hard as I could over the railings and into the water. And it felt really, really good.

‘Sorry,’ I said, inhaling deeply. Had I really just done that?

‘This city is a good place to deal with trauma, honey, we’ve been through a lot ourselves and we’ve come out of it just fine.’ Jenny pulled a pack of tissues out of her handbag and passed them over as a precautionary measure, completely ignoring the phone missile I’d just launched.

‘God, I know,’ I said quickly, taking the tissues. ‘I suppose when you think what everyone has been through here, what they survived, it puts a break-up into perspective.’

‘True, but that’s not what I meant, sweetie,’ Jenny said. ‘I meant that you’ve come to the right place to pull yourself through something that’s difficult and hard and tears your insides out. Whatever that something is, is different for everyone. For me, Century 21 reopening five months after 9/11 was my epiphany. I knew I’d be brave enough to get through anything if they could open their doors and sell me designer shoes at a seventy per cent discount.’ She took my hand. ‘Now I’ve got to get to my evening shift. And you must be completely wiped. Want to head back to the hotel?’

I took one last look out at the statue. Wowsers. I was in New York.

And I was so incredibly tired.

‘Yes please.’

We gathered up all of our bags and flagged down yet another cab. Hmm, a new friend, a new wardrobe and a new city. Compared to Saturday, this hadn’t been a bad day.