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 Invest in adequate EHR training when onboarding clinicians and bring them up to speed when incremental changes are made.

 Enlist clinicians to help prioritize EHR development tasks and to design clinical workflows that take advantage of EHR capabilities (e.g., the Sprint team model).Tailor the size and makeup of clinician development teams, taking into account the clinical resources available.

 Deliver EHR development projects soon after clinicians ask for them.

 Establish an EHR governance process that gives the clinical organization nimbleness in responding to health emergencies and crisis scenarios.

 Make analytics data available to clinicians—presented in a way that is intuitive at the point of care.

 Shift nonessential EHR data entry to ancillary staff. In the near term, consider increasing the number of medical assistants to act as “digital scribes” (though this option is expensive). In the long term, seek automated solutions to eliminate manual EHR documentation.

 Reevaluate your organization’s interpretation of privacy rules.

 Create opportunities for patients to digitally maintain their records (providing family history, medical history, medications, health monitoring data, etc.).

 Junk the fax machine (if you still have one) and embrace electronic communications.

 Start accepting electronic payments, if you don’t already.