Читать книгу Researching Serendipity in Digital Information Environments - Lori McCay-Peet - Страница 7

Contents

Preface

Acknowledgments

1 Introduction

1.1 Origins of Serendipity

1.2 On Defining Serendipity

1.3 How Serendipity Happens

1.4 What Do We Mean by Serendipity in Digital Information Environments?

1.5 Rest of the Book

2 What Drives Serendipity Research?

2.1 Physical vs. Digital

2.2 Information Overload

2.3 Filter Bubbles

2.4 User Experience

2.5 User Strategies

2.6 Understanding the Phenomenon

2.7 Summary

3 Approaches to Serendipity

3.1 Serendipity as a Process or Experience

3.2 Serendipity as a Quality

3.3 Summary

4 Facilitating Serendipity

4.1 Introduction

4.2 Interaction in Digital Environments

4.3 How Serendipity Happens in Digital Environments

4.4 Design Issues and Requirements

4.5 Operationalizing those Design Considerations

4.6 Summary

5 Methods and Measurement

5.1 Research Design

5.2 Interviews

5.3 Diaries

5.4 Existing Documents

5.5 Verbal Protocols

5.6 Questionaires

5.7 Logfile Analysis

5.8 Measuring Serendipity?

5.9 Summary

6 Conclusion and Framework

Appendix A

Appendix B

Bibliography

Author Biographies