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Ray Heffer is employed as a global cloud architect for VMware's Cloud Provider Software Business Unit. He is also a double VCDX #122 (Desktop and Datacenter). In his previous roles with End User Computing (EUC), Technical Marketing, and Professional Services at VMware, he has led many large-scale platform designs for service providers, manufacturing, and government organizations.

Since 1997 Ray has specialized in administering, designing, and implementing solutions ranging from Microsoft Exchange, Linux, Citrix, and VMware. He deployed his first VMware environment in 2004 while working at a hosting company in the United Kingdom.

Ray is also a regular presenter at VMworld and VMUG events, covering topics such as Linux desktops and VMware Horizon design best practices.