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Title Page

Author’s Note

Good project management is vital to business success

Understand the role of projects

1.1 Projects are not tasks

1.2 Understand project constraints

1.3 Understand the project life cycle

1.4 Know your stakeholders

1.5 See your stakeholders’ points of view

1.6 Choose the right approach

1.7 ‘The buck stops here’

Aspire to succeed

2.1 Every masterpiece starts with a sketch

2.2 Get creative!

2.3 SOC it to them!

2.4 Sell the benefits

2.5 Build support

Plan for success

3.1 Define your objectives

3.2 Divide the project into work packages

3.3 First things first (and last things last)

3.4 Build a project timetable

3.5 Add contingency and use it wisely

3.6 Match people to tasks

3.7 Organize and control your project

3.8 Manage risks wisely

3.9 ‘Design in’ quality

Manage your money

4.1 Understand the role of finance

4.2 Estimate project costs

4.3 Choose to insource or outsource

4.4 Choose the right supplier

4.5 Negotiate the right type of contract

4.6 Make a return on your investment

4.7 Freeze the project budget

4.8 Control costs

Lead and inspire your team

5.1 Design in success to your project team

5.2 Understand team dynamics

5.3 Make the most of matrix working

5.4 Tailor your leadership style

5.5 Communication is more than just words

5.6 Learn to manage difficult conversations

5.7 Manage yourself, then the project

Turn your plan into reality

6.1 Plan for change

6.2 Create an open culture

6.3 Get results from team meetings

6.4 Get the data

6.5 Create a balanced project scorecard

6.6 There’s a solution to every problem

6.7 Be lucky!

Maximize project learning

7.1 Know when it’s closing time

7.2 Achieve closure

7.3 Plan to evaluate

7.4 Choose what to measure

7.5 Measure the true return on investment

7.6 Evaluation is a listening exercise

7.7 Never stop learning

Jargon buster

Further Reading

About the Author

Copyright

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