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‘When did you know you wanted to be a waitress?’ Callum, my only colleague front-of-house says, trying to swill an Orangina in a cowboy manner, re-screwing the cap with a sense of manly purpose.

He has a shadowy moustache, armpit sweat rings and his only hobby and/or interest is the gym, doing classes called things like Leg Death. I often fear he’s trying to flirt. I pitch my tone with him as very ‘older sister’ to discourage it.

‘Uhm … I wouldn’t say I wanted to do this. Or want to do this.’

‘Oh. Right. How old are you, again?’ Callum says.

Callum, being a not-that-sharp twenty-two-year-old, doesn’t realise when his thought processes are fully evident. He once mentioned to me that the step machine was great ‘even for people a stone, or a stone and a half over their ideal weight’.

‘Thirty,’ I say, as he double-takes.

‘Woah!’

Thanks.’

‘No I mean you don’t look that old. You look, like … twenty-eight.’

Lately, I am feeling the fact that I used to be ‘of ages’ with people I worked with in the service industry, but increasingly I am a grande dame. The thought makes my stomach pucker like an old football. The future is a place I try not to think about.

When I took the job at That’s Amore! I was a month behind with my rent and told myself that it was retro, with dripping candles in Chianti bottles in wicker baskets, red-and-white-check wipe-down tablecloths, plastic grape vine across the bar, and Italian Classic Love Songs: Vol 1 on the stereo.

‘Why don’t you get a proper job?’ Mum said. I explained for the millionth time I am a writer in waiting who needs to earn money, and if I get a proper job then that’s it, proper job forever. Somewhere in the back of a wardrobe, I have my old sixth form yearbook. I was voted Most Likely To Go Far and Most Likely To Get A First. I have made it as far as the shittest trattoria in Sheffield, and I quit my degree after one term. But apart from that, spot on.

‘You’re going to be a very old waitress without a pension,’ Mum replied.

My sister, Esther, said supportively: ‘Thank God no one I know goes there.’

Joanna said: ‘Isn’t That’s Amore! the one that had the norovirus outbreak a year back?’

Having sampled the ‘rustic homely fare’, I’m not sure that norovirus wasn’t unfairly scapegoated.

Now, I could take a lump hammer to the looping CD. I want the moon to hit Dean Martin in the eye like Mike Tyson.

It turns out my role is less a waitress, more an apologist for gastronomic terrorism. I’m a mule, shuttling the criminal goods from kitchen to table and acting innocent when questioned.

They told me that a free lunch was a perk of my meagre wage, and I soon discovered that’s an up-side like getting a ride on an inflatable slide if your plane crashes.

What really sticks in the craw is that, due to a combination of confused pensioners, masochists, students attracted by the early bird ‘toofer’ deal, and out of towners, That’s Amore! turns a profit.

The owner, a really grouchy man known only as ‘Beaky’, claims Mediterranean heritage ‘on my mama’s side’ but looks and sounds totally Sheffield. He comes in every so often to swill the grappa and empty the till, and is happy to let it lurch onward with Tony as de facto boss.

Tony, a wiry chain smoker with a wispy mullet, is tolerable if you handle him right, meaning, accept his word is God, ignore the lechery and remind yourself it’s getting paid that matters.

Tonight isn’t too busy, and after bussing the mains to the lucky recipients, I sip a glass of water and check my frazzled reflection in the stainless steel of the Gaggia machine.

A call from across the room.

‘Excuse me? Excuse me …!’

I assemble my features into a neutral-interested expression as Mr Keith beckons me over, even though I know exactly what’s coming. He picks up his fork and drops it back down into the congealed, grout-coloured sludge of the carbonara.

‘This is inedible.’

‘I am sorry. What’s wrong with it?’

‘What’s right with it? It tastes like feet. It’s lukewarm.’

‘Would you like something else?’

‘Well, no. I chose carbonara as that was the dish I wanted to eat. I’d like this, please, but edible.’

I open and close my mouth as I don’t know what the fix for that is other than firing Tony, changing every supplier and razing That’s Amore! to the ground.

‘It’s obviously been sat around while you made my wife’s risotto.’

I’d make no such wild guesses, as the truth is bound to be worse.

‘Shall I get the kitchen to make you another?’

‘Yes, please,’ the man says, handing it up to me.

I explain the situation to Tony, who never seems to mind customers saying his cooking is rank. I wish he would take it personally, standards might improve.

He takes a catering bag of parmesan shavings out, flings some more on to the dish, stirs it around and puts it in the microwave for two minutes. It pings, and he pulls it out.

‘Count to fifty and give him this. The mouth will taste what the mind is told to,’ he taps his forehead. I can’t help think if it was that easy, That’s Amore! would have a Michelin star instead of a single star rating average on TripAdvisor.

Thing is, I’d argue with Tony he should whip up a replacement, but it’ll be just as bad as this one.

I sag with embarrassment. My life so far feels like one long exercise in blunting my nerve endings.

Having waited a short while to reinforce the illusion, I march the offending pasta through the swing doors.

‘Here you are, sir,’ I say, doing the Basil Fawlty-ish grit-simper again as I set it down, ‘I do apologise.’

The man stares at the plate and I’m very grateful for the distraction of an elderly couple in the doorway who need greeting and seating.

With crushing inevitability, as soon as I’ve done this, Mr Keith beckons me back. I have to leave. I have to leave. Just get past this month’s rent first. And booking that week in Crete with Robin, if I can persuade him to it.

‘This is the same dish. As in the one I sent back.’

‘Oh, no?’ I pantomime surprise, shaking my head emphatically, ‘I asked the chef to replace it.’

‘It’s the same plate.’ The man points to a nick in the patterned china. ‘That was there before.’

‘Uhm … he maybe did a new carbonara and used the same plate?’

‘He made another lot of food, scraped the old pasta into the bin, washed the plate, dried it, and re-used it? Why wouldn’t you use a different plate? Are you short on plates?’

The whole restaurant is listening. I have nothing to say.

‘Let’s be hard-nosed realists. This is the last one, reheated.’

‘I’m sure the chef cooked another one.’

‘Are you? Did you see him do it?’

The customer might be right, but right now I still hate him.

‘I didn’t, but … I’m sure he did.’

‘Get him out here.’

‘What?’

‘Get the chef out here to explain himself.’

‘Oh … he’s very busy at the stove at the moment.’

‘No doubt, given his odd propensity for doing the washing up at the same time.’

My grit-simper has gone full Joker rictus.

‘I will wait here until he has a few minutes free to talk me through why I have been served the same sub-par sloppy glooch and lied to about it.’

Glooch. Good word. Just my luck to get the articulate kind of hostile patron.

I head back into the kitchen and say to Tony: ‘He wants to speak to you. The man with the carbonara. He says he can see it’s the same one as it’s on the same plate.’

Tony is in the middle of frying a duck breast, turning it with tongs. I say duck. If any pet shops have been burgled recently, it could be parrot.

‘What? Tell him to piss off, who is he, Detective …’ he pauses, ‘… Plate?’

In a battle of wits between Detective Plate and Tony, my money is on the former.

‘You’re the serving staff, deal with it. Not my area.’

‘You gave me the same dish! What am I supposed to do when he can tell?!’

Charm him. That’s what you’re meant to be, isn’t it? Charming,’ he looks me up and down, in challenge.

Classic Tony: packing passive aggression, workplace bullying and leering sexism into one instruction.

‘I can’t tell him his own eyes aren’t working! We should’ve switched the plates.’

‘Fuck a duck,’ Tony says, taking a tea towel over his shoulder and throwing it down. ‘Fuck this duck, it’ll be carbon.’

Complaining about the effect on the quality of the cuisine is a size of hypocrisy that can only be seen from space.

He snaps the light off under the pan and smashes dramatically through the doors, saying, ‘Which one?’ I don’t think this pugilistic attitude bodes well.

I Gollum my way past Tony and lead him to the relevant table, while making diplomatic, soothing noises.

‘What seems to be the problem?’ Tony booms, hands on hips in his not-that-white chef’s whites.

‘This is the problem,’ Mr Keith says, picking up his fork and dropping it again in disgust. ‘How can you think this is acceptable?’

Tony boggles at him. ‘Do you know what goes into a carbonara? This is a traditional Italian recipe.’

‘Eggs and parmesan, is it not? This tastes like Dairylea that’s been sieved through a wrestler’s jockstrap.’

‘Oh sorry, I didn’t realise you were a restaurant critic.’

Tony must be wildly high on his last Embassy Regal to be this rude to a customer.

‘You don’t need to be A.A. Gill to know this is atrocious. However, since you’ve raised it, I am reviewing you tonight for The Star, yes.’

Tony, already pale thanks to a diet of fags and Greggs bacon breakfast rolls, becomes perceptibly paler.

If this wasn’t a crisis and wildly unprofessional, I’d laugh. I pretend to rub my face thoughtfully to staunch the impulse.

‘Would you prefer something else, then?’ Tony says.

Tony folds his arms and jerks his head towards me as he says this, and I know in the kitchen I’m going to get a bollocking along the lines of COULD YOU NOT HAVE HANDLED THAT YOURSELF.

‘Not really, last time I asked for you to replace my meal you reheated it. Am I going to be seeing this excrescence a third time?’

I notice Mrs Keith looks oddly calm, possibly grateful someone else is catching it from him instead. Unless she’s a fake wife, a critic’s stooge.

‘I thought you wanted it warmer?’

‘Yes, a warmer replacement meal, not this gunk again.’

Tony turns to me: ‘Why didn’t you tell me he wanted a new dish?’

I frown: ‘Er, I did …?’

‘No, you said to warm it up.’

I’m so startled by this bare-faced untruth I have no comeback.

‘No, I didn’t, I said …?’ I trail off, as repeating our whole conversation seems too much treachery, but am I supposed to stand here and say this is all my fault?

A pause. Yes. Yes, I am.

‘Are you calling me a liar?’ Tony continues, entire dining room riveted by this spectacle.

I open my mouth to reply and no words come out.

‘Oh right, you are! Tell you what. You’re fired!’

‘What?!’

I think he must be joking, but Tony points at the door. Across the room, Callum is shocked, mouth hanging open and hands frozen round a giant pepper pot.

‘Oh, hang on, this seems excessive …’ says Mr Keith, looking suddenly chastened. This is why Tony’s done it. It’s the only way to get the upper hand again, and hope his write-up doesn’t focus solely on the gusset-flavoured carbonara.

You could hear a pin drop – apart from Dean Martin crooning about Old Napoli.

I untie my apron, chuck it on the floor, find my handbag behind the bar with clumsy hands.

I dart out, without looking back. Incipient tears are stinging my eyeballs, but no way are they seeing me weep.

When I’m round the corner, fumbling for a tissue as my non-waterproof mascara makes a steady descent, I get a text from Tony.

Sorry, sexy. Sometimes you need to give them a scalp. We’ll have you back in a fortnight and if critic fuck finds out, tell him your mum died or something so we took pity. Call it a holiday! Unpaid though.

That’s Amore.

Then another realisation.

For fuck’s sake, I forgot my coat!

Don’t You Forget About Me

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