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Copyright © 2014 by Michael J. Maher

All rights reserved. No part of this book may be used or reproduced in any manner whatsoever without written permission except in the case of brief quotations embodied in critical articles or reviews.


BenBella Books, Inc.

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Second e-book edition: July 2015

Library of Congress Cataloging-in-Publication Data

Maher, Michael J. (Realtor)

(7L) : the seven levels of communication / Michael J. Maher.

pages cm

ISBN 978-1-940363-21-9 (trade paper)

1. Business referrals. 2. Customer relations. 3. Success in business.

4. Real estate agents—Psychology. I. Title.

HF5438.25.M3243 2014

658.4’5—dc23

2013044611

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7L: The Seven Levels of Communication

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