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HOW TO ACHIEVE JOIN-UP

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To understand the important principles behind Join-Up and how we can transfer them to our world, I will quickly take you through the process of Join-Up itself.

The horse has a very effective and discernible language. The incredible thing about this language is that it is universal to the species. Humans, on the other hand, possessing the most phenomenal brains on earth, often need help to communicate with one another. Just like any other form of communication, the language of Equus requires some effort to master. If we refuse to believe that the horse can communicate fluently, then we are apt to fall into the trap of training through the use of pain. Consider for a moment what you would feel if, when you attended your first day of school, your teacher put a chain through your mouth or over your nose, gave it a jerk and then took a whip to you when you tried to get away. What do you believe the balance of your relationship would have been? How do you think you would have viewed school from that point on?

Although horses’ brains are not as complex as humans’, horses have a similar reaction. The point of my method is to create a relationship based on trust and confidence, a relationship by which the horse wants to Join-Up, be part of the team and wear the same color jersey. Most conventionally broken horses form an adversarial relationship with the people they work for and, though they may agree to perform, it is with reluctance. Any environment that is based on fear and punishment will achieve performance, but not innovation. You can force people and horses to cooperate, but you cannot force optimum performance. This desire to perform can only be achieved through intrinsic motivation.

When starting the fresh horse I will not hit, kick, jerk, pull or tie to restrain him. I request that he perform certain maneuvers, but I must not force or demand. The horse is the quintessential flight animal and when any pressure is applied to the relationship, he will almost always choose to leave rather than fight. I have chosen to follow a nonconfrontational route, and my intention is to cause the animal to accept the saddle, bridle and rider with a minimum of trauma. I regularly do public demonstrations where I take a young horse who has not been saddled, bridled or ridden and attempt to have him accept all this in approximately thirty minutes.

I bring the horse into my round pen where I introduce myself in the center of the circle. After this brief get-acquainted session, I offer the horse an opportunity to leave me. I square up to the animal and snap my eyes directly on to his—what I call “eyes on eyes.” The horse, viewing this as a predatory gesture, flees. I track the horse as he proceeds around the perimeter of the pen so that my shoulders are square with him at all times. My eyes pierce his. In his language this means, “Go away.”

My message to him is, “You made the choice to go away and that is fine, but don’t go away a little, go away a lot.” Horses have a flight distance of approximately a quarter to three-eighths of a mile. After that, they feel compelled to negotiate with their predator, as it could be dangerous to continue fleeing because they run out of energy. Once this distance has been achieved, their tendency is to request a truce of some sort.

I remain eyes on eyes and shoulders square, but I watch closely for gestures of negotiation—gestures that make up part of the language of Equus that I’ve deciphered over time. The first one I virtually always see is that he will lock on me the ear closest to me. It will point in my direction. This means, “I respect you. I don’t know who you are or what you are up to, but I will show you respect and attempt a negotiation.” Second, he will come off the wall and try to come closer to me, near the middle of the pen. I remain shoulders square, eyes on eyes, which effectively keeps him away. The next gesture I usually observe is that he licks and chews—language, in effect, that conveys he does not fear me and believes I will not hurt him. The fourth and last gesture that I wait to receive is when the horse drops his head down near the soil and allows it to bounce along. This says, “If we could have a meeting to renegotiate, I would let you be the chairman.”

With all four of these gestures in place, I take my eyes away from his eyes, turn slightly away from him and set my shoulders on a forty-five degree angle to the body axis of the horse. This means that he is entitled to come to me, to make a choice to be with me rather than to go away. I stand virtually motionless as he approaches and reaches his nose out, most often nudging me in the back. This is the moment of Join-Up, when the horse has chosen to accept me.

I turn slowly, eyes cast down between his front legs, my shoulders round, fingers closed and wrist bent. I reach up and rub him between the eyes. This is his reward for joining with me. Very occasionally the horse is not ready for Join-Up and returns to the flight mode and I have to repeat the process. Usually, however, after a few seconds of rubbing, I walk away and the horse will follow me. I call this Follow-Up. I can literally walk a serpentine pattern in the round pen and the horse is happy to follow close to my shoulder. I stop and turn slowly to stroke him once again, reaffirming our new relationship. Soon we will be partners doing great things.

If all learning is 0-10, then the most important part of learning is 0-1. Join-Up and Follow-Up represent the 0-1 phase. Once I have my horse traveling on a positive path, then all I have to do is reward him for his positive actions and put him to work if he does something negative. For the horse, work is running away from a predator. (The horse is at rest when he is peacefully grazing and must flee when danger is near in order to survive. However, it’s also important to note that in order for the horse to maintain fitness he plays and runs with others.)

Once the horse is on that positive path, the balance of the procedure is academic. Before I ask him to accept certain responsibilities, I must earn his trust by showing him I am not a predator. To that end, we work our way through a series of goals. One is to massage with both hands those areas most often attacked by predators—high on the back and low into the soft flanks. I stroke the horse and then walk away, so that he becomes aware that I have no agenda to cause him pain. I pick up and put down each of his feet, then once more walk away to achieve the same result. After that come the saddle pad, saddle, bridle and rider.

If he says no to the saddle, he goes back to work, which means I gently but firmly push him away from me and require him to run around the perimeter of the round pen once more. The same goes for the bit and the other goals I choose for the horse. Often, placing the bit in his mouth causes the horse to forget about the saddle and think about this new item of tack—it causes a diversion. (Such a diversionary tactic can, we all know, be useful in dealing with reluctant children. If they are focused on a negative problem, then diverting their attention to something else is often a swift and effective way of turning a negative situation into a positive one.)

At no time is there a need to inflict pain or use violence. It will only cause the horse to want to fight me and is, without any question, counterproductive.

At this point, I have essentially accomplished my aim to have the horse accept the saddle, bridle and rider. The horse is not traumatized and elects to stay with me. And to my mind, this is the secret of true leadership. An effective leader must create a situation whereby people choose to stay with him or her rather than go away.

There are clear parallels between the procedure I describe above and certain aspects of human communication. With horses the methods are physical; with humans they are psychological. But they are both rooted in psychology and the results are the same phenomenon of acceptance, which will be predictable, discernible and effective.

First impressions are perhaps the most important messages we convey. There is never a second chance to make a first impression and the importance of the manner of a greeting can never be overstated. We humans can tell much from a handshake. Does it have a feeling of welcome and warmth or the lack of it? Rubbing the horse on the forehead I believe to be quite similar to the human handshake. People seem to be most comfortable after a handshake when they remain eye to eye and begin to communicate. Horses, on the other hand, do not require eye contact in this situation and are happiest when the human walks away from them immediately after rubbing the forehead. The horse will generally follow the human being at this point. Predators do not ordinarily walk away from prey animals. When I rub the forehead of my equine student and then walk away from him I am conveying the message that I am not acting predatorily. Touch and connection are established, however briefly, at this point. This welcome gives confidence to each party about the other’s intentions. An embrace, too, can be such a reward. A hug is a wonderful reward for friendship given and establishes its continuance.

Eyes on eyes, shoulders square and encouraging the horse to go away is the same as allowing people to consider their options and recognize their mutual needs. Generally eye-to-eye contact between people implies communication is going to follow.

It can, however, also be a hostile gesture. The piercing eye-to-eye contact of the predator and prey is aggressive and implies intent to attack. A man was in a canteen one day, his lunch on his tray, when he was suddenly punched in the eye by a complete stranger. The man next to him was horrified and offered a helping hand. As they sat down together the man who had been attacked tried to piece together the reason for the assault. He told his newfound friend that the stranger caught his eye because he looked exactly like the man who had robbed him in the street just a week earlier. “I must have looked at him with subconscious aggression in my eyes without realizing it,” he said thoughtfully.

My eye-to-eye contact with the horse communicates my desire for the animal to go away. I establish a working alliance and a flow of conversation only after the horse communicates a request for cooperation. Using the language of Equus, I keep the conversation alive as I create an environment for learning. If I execute true to the concepts of Join-Up I will soon establish trust. Ambivalence should not be viewed as resistance, but as a request for time to think over the proposal currently being offered. At no time should the trainer use force to establish leadership to achieve his or her aims.

When the horse turns his nearest ear toward me he is paying close attention to what I am saying. It is his first offering of respect during this act of communication.

Coming closer to me in the center of the circle is the equivalent of a person watching me closely during a conversation, and appearing to be keenly aware of what I am saying.

Licking and chewing, another part of the wordless conversation between horse and man, also has a broad connection to human communication. When the horse is still suckling from his mother, he moves his mouth in a unique manner, quite similar to the movements of a human baby. Once the horse has learned to eat grass and hay, this changes to a licking and chewing motion. Don’t we humans place great importance on sharing a meal with someone with whom we wish to communicate? There is a great deal of meaning in this. “Let’s have lunch together,” is very different from, “Let’s spend thirty minutes in my office.” Going out to dinner is another level altogether. It metaphorically shows your soft underside and builds an environment of trust. After my first meeting with Queen Elizabeth many people asked me if I had dined with her. It was surprising to me at the time, but it made me acutely aware of how important most people feel it is to have shared a meal with someone. There is a subconscious understanding that sharing food suggests a closer association. Horses understand their own vulnerability while eating, and so that activity is reserved for a time when they are in the presence of those they trust.

When the horse drops his head and trots along bouncing it near the soil, he is acting out a very similar gesture to that of bowing in traditional Japanese culture: the person who achieves the lower position in this gesture of greeting is in fact asking the other to lead the conversation. This is virtually a direct translation of what the horse is saying: “Please suggest the agenda for this meeting. I don’t necessarily want to be subservient to you, but one of us has to play the lead role and I would like it to be you.”

The Join-Up moment is what any successful human conversation tries to achieve. It represents the coming together of two people, a meeting of the minds and of mutual respect and understanding. It advances the thought that I am happy to be with you and that I hope our time together will be one of mutual enjoyment. I place enormous importance on the fact that it is volunteered. With people, as with horses, I believe it is vital to achieve that same feeling of Join-Up. It is not possible to Join-Up when either participant feels pressure to accomplish it. It is not that we agreed to do it; it is that we want to do it.

Follow-Up is when I walk away from the horse after Join-Up. He will follow me only if he has a true desire to be with me. Horses have no ability to contrive. They simply cannot fake it. When I walk away, if he has any reticence about being with me, he certainly will not follow. Isn’t this similar to forming a close association with another person, nurturing that association and then waiting to see if your new friend makes any effort to come to you? If none is made, perhaps you need a bit more time to convince this individual that you have a meaningful role to play in his or her life. In my opinion, this is the same whether in business or personal relationships.

At the conclusion of a Join-Up session with a horse I make a point of doing something that is generally fun for both my audience and me. I take my horse to one side of the round pen, then run to the opposite side and ask my audience to applaud for the horse’s performance. The horse will virtually always perceive noise as frightening and will rush to be close to me. The crowd will at once realize that my horse has learned to seek a position near me when danger is perceived, thus validating my concepts.

I mentioned that during each of my Join-Up procedures I stroke the horse with both hands in what I call his vulnerable areas, those spots most often attacked by predators, then walk away. I do this to convince the horse that I intend him no harm. No predator walks away from its prey once it has access to the vulnerable areas. This builds trust. People are much the same, and while vulnerability may be either physical or psychological, you build trust when you are in a position where you could do harm but you don’t: the same is true when you protect another person from something you believe could be harmful. In turn, you know that if the same is done for you, it will increase your level of trust for the person involved. This gesture confirms the trust that began to develop at the first greeting. This trust-building tool is one of the most powerful in the world of commerce—the sharing of personal experiences between colleagues helps to create an environment in which people can work at a closer and more efficient level.

To further build this trust, I pick up each of the horse’s feet, hold it for a few seconds, put it down and walk away. The horses’ legs and feet are virtually their only weapons against predators. Their first choice is to flee using those powerful legs, but they will fight as a last resort. The strike of a front hoof or the kick of a back one can often mean life for the horse instead of death. When a horse chooses to allow me control of his hooves, he is in fact entrusting me with his weapons. Isn’t it true in the human spectrum that before we can go forward in a trust-based relationship, we are obligated to lay down our weapons? It isn’t until both parties feel no need for armament that we can truly work in unison.

The saddle pad corresponds in human terms to a tentative step toward shouldering first responsibility. The question asked of us might be: “Are you going to be responsible for your own decisions?” It is useful to find out how people will react to the idea of responsibility before it is given. For example: engagement before marriage, internship before becoming a practitioner and apprenticeship before achieving professional status.

The saddle continues the testing and accepting. It is literally about carrying responsibility; “being saddled with” describes the assignment of a task. Acceptance of the saddle is a metaphor for facing up to responsibility and accepting the responsibility of further challenges.

The bridle is used to guide the horse. Taking the bit between the teeth means, in human terms, to put energy into something, to be purposeful. The bridle is used for gentle guidance, not to control. If a horse wanted to do something, a bridle would not stop him. Among people, guidance—or the willing acceptance of guidance—suggests that a trust mechanism is in place and that one person is listening to another. The bridle represents purpose and direction based upon communication and trust. Cohesive direction and good communication create teamwork, which we rely upon to achieve shared goals.

The rider is the ultimate responsibility for the horse—a commitment akin to that of a partnership or marriage. The partnership of horse and rider represents the mutual acceptance of responsibility between employer and employee, teacher and student, husband and wife. Trust between horse and human can be seen when the two partners are relaxed and at peace together, where there is no force or stress involved.

It cannot be overemphasized that any violence will undo the processes I’ve just described above.

Horse Sense for People

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