Читать книгу Shine - Ned Hallowell - Страница 13

• People’s best efforts often fail not because they aren’t working hard enough, but because they are working too hard.

• What matters most is what you do with what you’ve got.

• Managers help people find and mine the gold that lies within them.

• In the words of Dr. Shine, “Everyone’s got that spark in them, somewhere.”

• Use the five steps in the Cycle of Excellence to bring out people’s best. The five steps are select, connect, play, grapple and grow, and shine.

• Vitamin Connect—the other vitamin C—is a manager’s most powerful tool.

• A person’s brain can grow and change for the better with the help of a skilled manager.

• Optimism actually improves a person’s performance.

• Smart people underperform when their circuits get overloaded.

• As people have connected electronically more than any other time in history, they have simultaneously disconnected interpersonally. This is bad for business—and for life in general. But it is eminently correctable.