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Sources of offline help:

• Check out reference books at your local library

• Agony aunts in genealogical magazines and journals can help with research queries

• Family and topic-specific history societies provide local indexes, networking opportunities and expertise

• Courses, tutorials and workshops can give in-depth help and tips on particular subjects and archive collections

• Professional researchers

A lot of professional researchers charge by the hour, though some will have a daily fee. If you do want to go down this route, shop around to get some quotes before going with the first researcher you find, and make sure a set number of hours or a price is agreed before you commission them to go ahead with the work. While most researchers will advise an estimated quote for a job, it can be very difficult to judge exactly how long it will take to get to the bottom of a mystery or to conclude a job if you haven’t simply requested a set list of document searches, so your researcher may suggest they spend an initial few hours looking into the case so that they have more of an idea what documents survive. This way you pay a smaller amount, and will be updated about further avenues that could be explored.