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To order a duplicate certificate, you need to identify the relevant entry in the national indexes and note several pieces of information:

• The name of the individual (arranged in strict alphabetical order by surname)

• The name of the local district where the registration occurred

• The two-part numerical reference (the first being a code for the superintendent district and the second number a reference to the page where the certificate will be found)

Until October 2007, the national paper indexes were held at the Family Records Centre in Islington, London, before they were moved to Christchurch, Dorset; but they are no longer available for public inspection. Two projects are underway to create an online digital index service known as MAGPIE, linked to the Digitization of Vital Events (DoVE) project whereby the actual certificates would be made available as well. However, many commercial companies have created their own digital images and searchable databases of the GRO indexes – a topic that will be covered shortly – whilst the national GRO indexes have also been copied onto microfiche, and many local libraries and record offices hold copies. All duplicate certificates located on these national indexes have to be ordered online via the GRO website, www.gro.gov.uk, where you’ll also find details of how to complete the necessary forms and pay for the certificates and the expected length of time it will take to deliver.

‘Certificates give vital information about social status, place of residence and occupation.’

This is where you are likely to incur the most cost when building your family tree. At the time of going to press, each certificate will cost you £7 to purchase from the GRO, and takes a minimum of four days from receipt of order to dispatch of duplicate certificate. You can order a certificate on 24-hour turnaround, but these cost £23 so patience is probably a virtue! Despite these costs, you will need to order (where possible) a birth, marriage and death certificate for each direct ancestor, as the clues they contain will not only allow you to work back generation by generation but will also give you important information about their social status, place of residence and occupation.