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Should he have called an ambulance?

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Some patients really do try your patience. They abuse the system and it is very hard not be judgmental. I had one tonight – I’ll let you decide whether you are happy that your taxes were spent on him.

He was complaining of chest pain, but was well known to us – 14 visits for chest pain in the last year and all on a Saturday or Friday night. Chest pains get seen straight away – and rightly so – so I asked some questions. He said his pain had gone and then he went. I tried to stop him. I tried to explain that he would benefit from an ECG and that I would like to at least examine him before he left.

‘Nah, I have got better things to do,’ he said and walked off.

The ambulance men apologised for bringing him. They had to as he had called them complaining of pains in his chest. It is one of those conditions where it is always better to be safe than sorry and come to A&E. However, this man lives just around the corner from the hospital and whenever he is out and gets pissed he calls for a free taxi and lies about chest pain.

What a selfish and thoughtless act, putting other people’s lives at risk. One day he will have real chest pain and his past action will have put him at risk as the ambulance crew may not believe him or be tied up with other people like him.

I later found out from another ambulance crew that he had done it again. This time they took him to another hospital 35 miles away from this one and 35.1 miles away from his house. He went berserk when he found out that he was nowhere near home. He demanded a lift home after self-discharging. The ambulance men kindly told him where to go.

I understand that it was an expensive taxi ride home, especially on a Saturday night … we haven’t seen him in A&E since. Sometimes you have just got to love your ambulance colleagues. For anyone interested there is a fantastic blog (and book – Blood, Sweat and Tea) by an ambulance man – who describes his joys of working in the NHS (http://randomreality.blogware.com).

In Stitches

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