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Part I
Change – Why the Need and How to Lead
Chapter 2
Leading and Selling the Change
THE POWER OF THE FOCUS GROUP

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I have found holding a one-day focus group meeting is a superb way to get a coalition of oracles behind the project. This focus group meeting would be attended by a cross section of 15 to 30 experienced staff, covering the business units, teams, area offices, and head office, and covering the different roles from administrators to senior management team members.

This focus group meeting should discuss the existing issues with performance measures, expose the attendees to the new thinking, outline the intended approach, and seek their advice to decide if the project is viable, and if so what lessons could be learned from past projects.

The aim of this workshop is to get the green light and secure the full support of the attendees. The next step is to develop a robust blueprint that sets out the direction and the requirements, using some of the oracles who have attended the focus group workshop.

I have prepared agendas for the focus group workshops to re-engineer month-end reporting, annual planning, and the annual accounts. These are available in the PDF download.

The Financial Controller and CFO's Toolkit

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