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Key Learning Points

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1 The current pace of change is unprecedented in the history of the world. That's creating a pressure-cooker environment in the American workplace.

2 Minority populations are rapidly taking the place of the Caucasian majority of the past. Plus, millennials are taking over. Successful organizations will use inclusive hiring and engagement practices or lose the war on talent if they provide only lip service to diversity initiatives instead.

3 Our system of education is out of step with the ways the world of work is changing and so is not meeting critical needs of employers for skilled workers. K–12, high school, college, and vocational training must undergo a radical shift to keep America competitive in the global marketplace.

4 The way we communicate is changing due to both generational preferences and technological innovation. Misaligned communications are resulting in a dangerously conflict-avoidant work culture.

5 Climate change will change how we do business, and affect energy use, building materials, and how we invest. Ultimately, it will drive the adoption of a green economy and, perhaps, global cooperation.

FLEX

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