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Before launching into tips and strategies on how to achieve ERG excellence, it is important to determine the environment that ERGs are operating in today. These trends have been forming for the last 36–48 months but were accelerated in 2020 due to the global Covid‐19 virus pandemic. Employee resource groups have had to learn to pivot and adjust in a world where people are coping with a pandemic, struggling with economic uncertainty, dealing with racial inequality, and adjusting to working from home.

Yet even with all these headwinds, employee resource groups are still prevailing. Their resiliency is impressive. Such resiliency is why employee resource groups have existed in corporate America since the early 1970s. In 1970, Joseph Wilson, the former CEO of Xerox, and Xerox's Black employees launched the National Black Employees Caucus. This caucus is considered by most to be the nation's first official employee resource group. The ability for employee resource groups to evolve ever since is what keeps them relevant and what allows them to persist and endure, even in the most difficult workplace environments. With a better understanding of ERG basics and insights about the environments ERGs are operating in, let's explore the trends that are shaping ERGs today and informing how they will operate tomorrow.