Читать книгу Property Management Kit For Dummies - Robert S. Griswold - Страница 26

Turnover is your number-one nemesis as a rental property owner. Although it’s inevitable, your ability to renew your leases and provide incentives for your tenants to stay and pay can be significant in controlling your expenses and maximizing your rental income. That’s why keeping your tenants — particularly your good tenants — is a smart move.

One of the best ways to ensure that your good tenants stay with you is to develop a tenant-retention program that offers them incentives. This action shows that you appreciate them. Chapter 14 offers details on the importance of developing a good landlord–tenant relationship from the perspective of your tenants. It also reveals your tenants’ most important needs: good communication, timely maintenance, respect for their privacy, consistent policies, and good value for their rental dollar.