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Section I - The Leader

The human services leader leads an orchestra of professionals and volunteers whose combined purpose is to help families and individuals. She leads through her knowledge of sound leadership practices and through her very person.

This handbook offers leadership lessons from proven practice, illustrating essential practices and insights into the human processes of leading.

A practitioner wrote this handbook. Leadership is learned on the job—not through books and courses, and ultimately not even through this one. The Handbook can be useful. Leadership is tough, rewarding but only for those who would choose no other work.