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Table of Contents

Cover

Title Page

Copyright

Dedication

Introduction

Preface

PART I: The Personalized Workplace 1 The Origin and Evolution of Workplace The Value of Location Next-Generation Remote Working Sources Cited 2 Personalizing the Workplace The People-Centric Workplace “Demographics Is Destiny” Baby Boomers Gen X Millennials Gen Z Gen Alpha Young Talent Adapting to Remote Work The Liquid Workforce The Bottom Line for the Personalized Workplace Sources Cited 3 The Future Is Flexible The Rise of the Hybrid Workplace How Hybrid Working Is Changing the Nature of Work Sources Cited

PART II: The Responsible Workplace 4 The Purpose-Driven Workplace The Purpose of the Office Market Remains Sources Cited 5 The New Corporate Responsibility Environment and Sustainability Health and Wellness Diversity/Equity/Inclusion (DEI) Sources Cited 6 A Resilient Workforce, Workplace, and Portfolio The Traditional View of Resiliency The Changing Definition of Resilience Hybrid Working Is a Hallmark of Resilience Resilience Requires Cooperation Sources Cited

PART III: The Experiential Workplace Sources Cited 7 The Human Experience in the Corporate Office What Is the Human Experience? Critical Experiential Attributes Sources Cited 8 Experience in the Intelligent Digital + Physical Space Defining the Intelligent Workplace The Intelligent Workplace Experience The New Hybrid, Intelligent, and Digitized Workplace Is Here Innovative Real Estate Solutions Keep Expanding The Challenges of a Hybrid Environment Sources Cited

10  PART IV: The Path Forward 9 Reimagining the Workplace: How? The Emerging Winning Model for Workplace New Workplace Priorities What Is Your Human Experience Strategy? Prioritizing Workplace Investments Managing the Dynamic Hybrid Workplace and Optimizing the Real Estate Portfolio Identifying Experience Metrics That Matter From Corporate Real Estate Team to Workplace Experience Manager Sources Cited 10 Strategic Framework: Journey to the Hybrid Workplace 1.0 Elements of The Personalized Workplace 2.0 Elements of the Responsible Workplace 3.0 Elements of the Experiential Workplace Path to Strategic Workplace Decisions Learning from Hybrid Work Experimentation

11  Acknowledgments

12  About the Authors

13  Index

14  End User License Agreement

List of Illustrations

1 IntroductionFigure I.1 Future of Work: Workplace Framework The workplace must provide me...

2 Part IFigure I.1 The Personalized Workplace The personalized workplace is responsiv...

3 Chapter 1Figure 1.1 The Evolving Workplace Ecosystem Hybrid working likely involves w...

4 Chapter 2Figure 2.1 Worker Profiles A March 2021 JLL study of 3,000 workers around th...

5 Chapter 3Figure 3.1 The Future of Work Continuum The future of work is emerging in a ...

6 Part 2Figure P2.1 The Responsible Workplace A responsible workplace conveys a sense...

7 Chapter 4Figure 4.1 Purpose of the Workplace Ideally, the purpose of the workplace en...

8 Part 3Figure P3.1 An Experiential Workplace An experiential workplace provides a co...

9 Chapter 7Figure 7.1 Example of Ideal Workplace Attributes A memorable workplace offers...

10 Part 4Figure P4.1 The Path Forward Today’s employees prefer workplaces that are exp...

11 Chapter 9Figure 9.1 Integrated Enterprise Transformation Model Four strategic priorit...Figure 9.2 Future of Work: Continuum of Workspace Allocations Workplace alloc...

Guide

Cover

Table of Contents

Title Page

Copyright

Dedication

Introduction

Preface

Begin Reading

Acknowledgments

10  About the Authors

11  Index

12  End User License Agreement

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The Workplace You Need Now

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