Читать книгу Hi, This Is Conchita - Santiago Roncagliolo - Страница 12
Оглавление(415) 937–0353
10:06 AM
— Welcome to our customer service center. If you need information about any of our products, press 1. For information regarding bills and rates, press 2. If you…
2
— One moment please. We’re here to serve you better. Taaaa-ta-ta-taaa-ta-ta-ta-ta-ra-ra-raaa-tiiiii-ti-ti-tiii-taa-ra-ra-ra-ra-ra-ta-ra-ra-taaa-ta-ta-ta-raaaa-tu-ri-ru-taaaa-ta-ta-taaaa-ta-ta-ta-ta-ra-ra-raaaa-tiiiii-ti-ti-tiiiitaa-ra-ra-ra-ra-ra-ta-ra-ra-taaaa-ta-ta-ta-raaaa-tu-ri-tu-taaaa-ta-ta-taaaa-ta-ta-ta-ta-ra-ra-raaaa-tiiiii-ti-ti-tiiii-taa-ra-ra-ra-ra-ra-ta-ra-ra-taaaa-ta-ta-ta-raaaa-tu-ri-ru-taaaa-ta-ta-taaaa-ta-ta-ta-ta-ra-ra-raaaa-tiiiii-ti-ti-tiiii-taaa-ra-ra-ra-ra-ra-ta-ra-ra-taaaa-ta-ta-ta-raaaa-tu-ri-ru-taaaa-ta-ta-taaaa-ta-ta-ta-ta-ra-ra-raaaa-tiiiii-ti-ti-tiiiitaa-ra-ra-ra-ra-ra-ta-ra-ra-taaaa-ta-ta-ta-raaatu-ri-ru- This is Trini, how may I help you?
— I’d like to speak with the sales representative Jorge, please.
— One moment, please. We’re here to serve you better. Taaaa-ta-ta-taaaa-ta-ta-ta-ta-ra-ra-raaaa-tiiiii-ti-ti-tiiii-taa-ra-ra-ra-ra-ra-ta-ra-ra-taaa-ta-ta-ta-raaaa-tu-ri-ru-taaaa-ta-ta-taaaa-ta-ta-ta-ta-ra-ra-raaaa-tiiiii-ti-ti-tiii-taa-ra-ra-ra-ra-ra-ta-ra-ra-taaa-ta-ta-ta-raaaa-tu-ri-ru-taaaa-ta-ta-ta-ta-ra-ra-raaaa-tiiiii-ti-ti-tiiii-taa-ra-ra-ra-ra-ra-ta-ra-ra-taaaa-ta-ta-ta-raaaa-tu-ri-ru-taaaa-ta-ta-taaaa-ta-ta-ta-ta-ra-ra-raaaa-tiiiii-ti-ti-tiiii-taa-ra-ra-ra-ra-ra-ta-ra-ra-taaaa-ta-ta-ta-raaaa-tu-ri-ru-taaaa-ta-ta-taaaa-ta-ta-ta-ta-ra-ra-raaaa-tiiiii-ti-ti-tiiii-taa-ra-ra-ra-ra-ra-ra-ta-ra-ra-taaaa-ta-ta-ta-raaaa-tu-ri-ru- This is Jorge. How may I help you?
— This is Godínez.
— …
— Godínez, with a Z.
— Yes?
— I’m calling because…you see…you’ve charged me twice for the same bill and…
— Your ID number, please?
— I called yesterday…I don’t know whether…
— Excuse me? Your ID number is…
— X-3459362-Y
— 63?
— 62. 9362.
— Señor Godínez?
— Yes.
— How may I help you, Señor Godínez?
— Well, you see—you’ve charged me twice for the same bill and…
— For May?
— April. And I’ve lost the money because you…
— I’m sorry. We’re dealing only with May bills.
— But that money…
— You should have called in May.
— Right, but I only noticed it a week ago and…
— But now we’re dealing only with May, Señor Godínez.
— Only May.
— Just May.
— And is there someplace where I could…
— You could send the original and a copy of your bills to Palomares 5, Suite 6C, along with a written complaint and a certificate of ownership of the property…
— Property?
— Yes, property. It’s to be certain…
— It’s just that I’m not the…
— To be certain you’re really who…
— I’m not the owner…I rent…
— The owner of the property has to take care of the transaction.
— Right. But the owner lives in Sudan.
— In Sudan.
— In Sudan, yes. He’s lived there for…
— I’m sorry, Señor Godínez.
— There must be some way to…
— You can bring a notarized letter from the owner saying that in fact you live there, certified by a Sudanese notary, authenticated at the embassy, and translated by a certified translator into…
— There’s no Sudanese embassy here.
— Are you sure?
— I checked, yes…You see, I make a deposit to his account every month and…
— I’m sorry, Señor Godínez.
— But it’s…
— Is there something else I can help you with?
— Something else?
— You’re a customer, and this is our customer service center. Do you need service?
— Well, no…I think that…no.
— Thank you very much for your query and remember: we’re here to serve you better.
— Right.
