Оглавление
Stacey A. Gordon. UNBIAS
Table of Contents
List of Illustrations
Guide
Pages
UNBIAS. ADDRESSING UNCONSCIOUS BIAS AT WORK
Dedication
Introduction
CHAPTER 1 The Blueprint
Ben & Jerry's Exceeds the Bar
The Framework of the Blueprint
Awareness
Alignment
Action
Advocacy
CHAPTER 2 Start with Unconscious Bias?
George Floyd Sparked a Global Outcry
Making Assumptions
Unconscious Bias: Diversity and Incusion as a Strategy
The Need to Ask “Why?”
The Bandwagon Effect
Unconscious Bias Is a Complex Issue: Defining Your Why
Making the Decision to Answer Your Why
Note
CHAPTER 3 What Is Unconscious Bias?
A Tool for Unconsious Bias
Measuring Attitudes and Beliefs
Using the Tool as a Conversation‐Starter
Bias Comes in All Colors
Quick Decisions Lead to Bias
Identify Bias to Make a Change
Values Are a Vital Place to Start
Finding My Why
Finding Your Why
Defining Values
Feeling Uncomfortable Fosters Change
Notes
CHAPTER 4 Leaders Lead Teams Who Trust
Creating Comfort Through Pyschological Safety
Encourage Open Communication
What Happens When Dialogue Is Discouraged?
Free Contribution Equals Success
Trust Is Essential
Create Group Norms to Foster Belonging
Trust Is Essential
Notes
CHAPTER 5 Why Diversity? Why Now?
Creating a Diverse Workforce
Looking at Case Alignment
Legal Case: Following the Laws
Moral Case: Being Right Isn't Enough
Business Case: The Bottom Line
Demonstrate Desire to Change Through Transparency
Notes
CHAPTER 6 Diversity Is in the Data
Define What You're Measuring
Three Forms of Data Collection
Starting with Surveys
Getting One‐on‐One Information through Interviews
Feedback with Group Forums
Taking Up Issues with Town Hall Meetings
Analyzing the Data
Company Culture Can Guide Data
CHAPTER 7 Leaders Listen
Listening Exercise
Improve Employee Engagement
Listen to Let Ideas Soar
Microaggressions
Microinequities
Respond to Micromessages
Notes
CHAPTER 8 Leaders Take Action
Affirmative Action
Equity at Work
Leadership Development
Going Beyond What's on Paper
Making Development Ongoing
Establish Employee Resource Groups as a Resource to the Business
Creation of a D&I Council
Equity Tools That Work
Assembly Bill No. 979
Note
CHAPTER 9 Inclusion Is Intentional
Being Open to New Possibilities
Practice Openness
Inclusion Counts If You're Included
Connections Matter: Not Everyone Is the Same and That's Okay
Inclusion Can Be Learned
Actively Work Towards Inclusion
Pepsi Falls Short with Ad
Tokenism and Inclusion
Note
CHAPTER 10 Belonging Makes an Impact
Belonging Is Vital to Performance and Well‐Being
How to Educate Employees
Putting Bias Education into Motion
An Example of Not Having All the Facts
Perspective and Belonging
How Do You Create Belonging at Work?
How Do You Identify Belonging?
CHAPTER 11 Unconscious Bias at Work
The Most Qualified May Not Be the Right Candidate
Setting Goals Equals Accountability
The Need for Being Specific
Watch for a Lack of Buy‐In
Recruiting and Hiring
Workplace Culture Starts with Leaders
Recruiters and Managers Working Together
Job Descriptions
Resume Blind Spots
Candidate Name
College Attended
Prior Employer
City of Residence
Gaps in Experience
Job Hopping
Employee Referals
Interviewing
During the Interview
Sample Questions to Ask
Scoring and Evaluating
Onboarding
Notes
CHAPTER 12 Leaders See Color
Choosing Anti‐Racism
Using Descriptors Over Labels
Avoiding Race Is Not a Solution
Addressing Labels
Having Hard Conversations
Allies Drive Change Forward
Looking Back to Move Forward
Focusing on Inclusion as an Ally
Speak Up to Create Change
Listening and Action
CHAPTER 13 Driving Change
Building Change
Director of Diversity and Community. How You'll Make a Difference
What You'll Do
How You'll Be Measured
What We're Looking For
Chief Diversity Officer
What You'll Do and Achieve
What You'll Need to Be Successful
Head of Belonging. Position Summary
Job Duties and Responsibilities
Essential Qualifications
Preferred Qualifications
Looking at Accountability
What an Effective CDO Does
Be an Authentic Leader
Creating a Role for Success
Moving Past the Naysayers
Sustaining Change
Executive Summary
Resources. Industry Associations/Professional Organizations. Accounting/Finance
Advertising/Marketing
Business/General
Engineering
Sales
Technology
Women in Technology
LINKEDIN GROUPS
About the Author
Acknowledgments
Index
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