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Acknowledgments

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TO MY FAMILY WHO stood by me along this journey, an endeavor I believe we all thought would never get accomplished, and one that I am extremely grateful for its completion.

To Jaime DeBlanc‐Knowles of Fresh Ink, for all of her editing assistance and guidance that she provided me, adjusting her schedule to accommodate this project, and delivering nothing but prompt and professional responses that transformed my writing.

To all the folks at Wiley who have been nothing but patient with me, allowing me to complete this project while I was working through some difficult issues impacting my vision.

To all of my clients over many, many years who had a decision to make when seeking the assistance of a fraud professional, and chose to allow me and my firm to assist them in resolving their matters.

To all my friends and colleagues at the University of Connecticut, School of Business, Master of Science in Accounting (MSA) program. I not only love working in this field, I also love teaching students about it, and I have all of you to thank for allowing me the opportunity to teach in your program. Go Huskies!

And to all of the fraud professionals working in this field, and those thinking of joining it. I hope that you bring passion and professionalism to every engagement, and your career is successful and rewarding. It has been for me.

Managing Client Emotions in Forensic Accounting and Fraud Investigation

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