Читать книгу The Checkout Girl - Tazeen Ahmad - Страница 16

Saturday, 29 November 2008

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My till-side view of every customer’s shopping is a privileged intrusion and lends itself to the worst kind of cod psychology. Take the single woman in her thirties buying the one carrot, a single onion, minced beef, a giant bar of Dairy Milk and a glossy magazine. I can already see her night in with dinner-for-one followed by chocolate and HELLO! for dessert. The man with the heavy bags under his eyes quietly purchasing breast pads, sanitary towels and painkillers for the new mum at home is totally knackered. The lonely middle-aged man with a penchant for red wine, who gets through a bottle a night (I know this because he’s back every couple of days for more). The pensioner with the sweet tooth, too proud to ask for help with packing her shopping, who will struggle to unpack when she gets home. By the time they get through my till, these shoppers have unintentionally shared some of the most personal moments of their life with me. In many ways I know them better than they know themselves. Sometimes it’s fitting to talk, other times I can tell this is their five minutes of peace. Either way, watching their shopping come through my till is invasive enough.

Despite the numerous reports on ready meals and the health implications, I’m still alarmed at the number of people who rely on this as their main meal for the evening. Indian meals are the most popular. I want to blurt out my recipe for a curry that’s quick, easy to make, delicious and nutritious. If it weren’t for the risk of getting sacked, I’d be distributing it surreptitiously to every customer on laminated cards.

Today my till is empty for a few moments, and I watch a man in his fifties approach a checkout adjacent to mine that is still serving someone with a huge amount of shopping. I indicate that I am free—and he shakes his head. ‘I’m all right here, love.’

He has to wait a full five minutes before he gets served and I soon know why. The Cog at the next till is his favourite checkout girl. He can’t wait to talk to her and is positively bouncing on his heels by the time she picks up the belt divider and scans his first item.

He may be too distracted by her blonde hair, big smile and undivided attention to worry about money matters, but others are not so easily fooled. They see the cost of their weekly shop pop up on the little screen right in their eye-line and it’s no exaggeration to say that they are but two shopping extravaganzas short of a cardiac arrest. Three customers coming through my till in just the one hour stop dead in their tracks when I announce their bills of £104, £85 and £60.

‘In the past my weekly shop would cost £100, now it’s much closer to £140. And that doesn’t include my daily trips to Tesco, where I’ll easily spend an average of £10-15,’ says one, sighing as she searches for her credit card.

Another gasps, ‘Oh my goodness, I only came in for some potatoes.’

‘Why didn’t you stop there?’ Aside from Sainsbury’s marketing working its magic on her, I’d really like to know what possessed her.

‘Well, If you’ve got to have it, you’ve got to have it,’ comes the reply.

The words of one of the other newbies ring loud in my ears. ‘Recession or no recession, people do have to eat.’

My personal distraction today is a problem with childcare. I need to ask for a change in shift pattern. I have my four-week assessment next week and I’m keen to see if Sainsbury’s is likely to accommodate my circumstances and if it really is the family-friendly employer it claims to be. My boss has thus far been nothing but charming, courteous and accommodating. The other checkout girls are devoted to him, so let’s see how he handles my request. It’s a make-or-break situation for me, so fingers crossed.

Spending the entire day at the till watching food, clothes and other goods go through is a bit like watching one long Sainsbury’s advert. I’ve started greedily making mental lists of all the things I MUST get before I go home. So today at the end of my shift I find myself shopping AGAIN. It’s the fourth time I’m doing it. I bump into another checkout girl, Michelle, doing exactly the same.

‘I can’t believe it,’ she says. ‘It’s the end of our shift and we’re both still here and SHOPPING.’

‘I’m doing it after every shift! I don’t get it.’

‘Me too, and how easy is it to spend the money we’ve just earned in just one shop.’

As I make my way to the checkouts, an annoyingly sprightly twenty-year-old, Louisa, who started around the same time as me, is bragging about her first shining star. Bill, the checkout boy next to her, tells her he gets one on every shift.

As I walk away from the brag-fest, I wonder why I haven’t got one yet. I’m doing OK, aren’t I? Should I up my game?

I go home with an aching upper body. I’m developing checkout arms. All the sliding, scanning and passing is giving me bulging biceps. Madonna, eat your heart out.

The Checkout Girl

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