Читать книгу Making Perfect - Teri Ann Lindeberg - Страница 5

Each of the following 32 chapters is consistent in their format. They first provide the questions that I posed to each member of my staff during their ‘Tea with Teri” chats with me. Next, I have broken down their responses into categories, which are delineated in topic headlines that are under-scored.

The verbatim responses from staff, taken from my notes during the chats, are shown in italics. These comments mostly have been left in their original dialectal form, as spoken to me. However, I have amended some comments for the sake of clarity.

My comments to their replies follow and then each section ends with bullet-pointed summaries of what employees want (at most companies).

Finally, I note that a certain degree of repetition has been left in the text in a deliberate manner. This was to emphasize and highlight areas of wider opinion and consensus from the team as a whole, on certain topics.

Making Perfect is a true story. All names except for mine, the author, have been changed.