Читать книгу Freight Brokerage Business - The Staff of Entrepreneur Media Inc. - Страница 22
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A
abilities and skills for success
account representatives
accountants. See also bookkeepers
accounts receivable
advertising
advisors, professional
advisory boards
agents
agricultural truck brokers
AGT Global Logistics
airfreight forwarders
Andrews, Chuck
asking for business
asset protection
associations, professional. See also Transportation Intermediaries Association
attorneys
B
bankers
banking relationships
benefits, employee
benefits vs. features
billing
bills of lading
bonding
bookkeepers. See also accountants
branding your business
brochures
brokerage services
brokerage software. See also DAT Solutions, LLC
brokers
Brooke Transportation Training Solutions
business classes
business interruption insurance
business plans
C
cargo loss
carrier/broker agreements
carriers
cash flow controls
cash flow management
certificates of insurance
Certified Transportation Broker (CTB) designation
closing the sale
commissions
common carriers
communication skills
company names
compensating balances
competitor research
computer experts
computers
consultants
content marketing
contingency cargo insurance
contract carriers
contract labor receipt
contracts of carriage
copyright
corporations
credentials
credit policies
CTB (Certified Transportation Broker) designation
custom house brokers
customer base
customer relationships
customer service representatives
customers, prospective
D
damage claims
DAT Solutions, LLC
data and equipment protection
Davis, Cathy
delays in transit
Department of Transportation (DOT)
differentiating from competition
documents
domain names
E
education and training
education marketing
electronic form management
electronic payments
Eliacostas, Angela
employee benefits
employee theft
employees, hiring. See staffing
Employment Eligibility Verification Form I-9
equipment. See also software technology
equipment reliability
evaluating job applicants
experience, gaining
expert status
F
factoring
fax machines
FBC Freight Brokerage Course
features vs. benefits
Federal Motor Carrier Safety Administration (FMCSA)
financial management
cash flow controls and
cash flow management and
credit policies and
factoring and
loans and
payables and
startup expenses and
financing. See also factoring
FMCSA (Federal Motor Carrier Safety Administration)
for-hire motor carriers
Form I-9 (Employment Eligibility Verification)
form management, electronic
freelancers vs. employees
freight brokering process
freight brokers
freight charges
freight forwarders
full-truckloads (FTLs)
G
generalist vs. specialist
giveaways
golden rules for transportation intermediaries. See also intermediaries
H
hiring employees. See staffing
homebased businesses
honesty
human resources policies
I
ICC (Interstate Commerce Commission)
import-export brokers
income
incorporating
independent contractors vs. employees
industry-specific associations. See also Transportation Intermediaries Association
insurance
insurance agents
interactive websites
intermediaries
internet access
Interstate Commerce Commission (ICC)
interviewing job applicants
inventory
invoicing
J
job descriptions
jobs in freight brokerage
L
lawyers
legal business structures
LegalZoom
less-than-truckload (LTL) shipments
liability insurance
licensing
limited liability companies (LLCs)
load confirmation and rate agreements
loans
locating your business
lockboxes for receivables
logos
LTL (less-than-truckload) shipments
M
mail theft
market niches
market research
marketing
marketing plan
middlemen. See also freight brokers
mission statements
motor carriers
N
naming your company
networking
niches
9/11 impact on brokering process
non-brokerage services
non-compete agreements
non-performing carriers
O
office equipment
online presence
online search engine advertising
operating structures
outsourcing
ownership structure
P
pallet exchanging
partnerships
part-time vs. full-time employees
pay scales
payables
paying employees
payment terms
personality traits for success
personnel policies
photocopiers
players in freight brokerage
pooling
position descriptions
positions for staffing your business
postage scales and meters
postage stamps
principles for transportation intermediaries. See also transportation intermediaries
printers
private motor carriers
problem resolution
professional advisors
professional associations. See also Transportation Intermediaries Association
profit
promotional materials
property brokers
prospects
publicity
purchasing departments
Q
quoting rates
R
rates
receivables lockbox
receptionists
record keeping
recruiting job candidates
reference checking
regulations
regulatory agencies
relationship building with carriers
relationship building with shippers
relationships, customer
repeat business
reputation
retaining employees
Roach, Jeff
roles and responsibilities of key positions
S
sales
sales representatives
seasonal issues
secretaries
shippers
shippers associations
shipping information
shredders
skills and abilities for success
slow periods, planning for
social marketing
social media policies
social media presence
social networking
software technology. See also DAT Solutions, LLC
brokerage
business planning
office and accounting
record-keeping
sole proprietorships
specialization
staffing
basic positions
employee benefits and
employment eligibility verification
evaluating job applicants
freelancers vs. employees
independent contractors vs. employees
job descriptions and
non-compete agreements and
outsourcing and
part-time vs. full-time employees
paying employees
personnel policies and
recruiting job candidates
reference checking
training and
turnover and
when to hire
stamps
starting a business while working full-time
startup expenses
success tips
succession plans
surety bonds
surface freight forwarders
Surface Transportation Board (STB)
sweep accounts
T
taxes
telecommunications equipment
telephone sales
theft, employee
TIA (Transportation Intermediaries Association)
toll-free phone numbers
tracking marketing activity
trademarks
training employees
training programs
transit delays
transportation brokerage software. See also DAT Solutions, LLC
transportation brokers
transportation intermediaries
Transportation Intermediaries Association (TIA)
transportation management services and software
truck brokers
truck types
trust funds
Tucker, Bill
turnover, employee
typewriters
U
used vs. new equipment
V
value of companies
vehicles
voicemail
W
weather issues
websites. See also social marketing
Williamson, Ron
word-of-mouth
