Читать книгу Dentistry for Kids - Ulrike Uhlmann - Страница 7
ОглавлениеSo it’s 8 am on a Monday morning, and you get into work early to help the staff prepare for the day and to review the schedule. All good so far. Then you see at 10 am you have a new patient who is 2 years old, the child of a great patient of yours. You digest this and then start to sweat and get a bit stressed. You are not great with children, and the back door is blocked—you cannot escape! You would love to have a drink, but that is an after-work thing. You take a deep breath and call in your head assistant to help you with prep. She is amazing, as is the rest of the staff, because you trained her. Your procedures are all set up, so now what?
The child comes in and is a bit nervous, as are you. Well, fortunately you read this book and so did your staff, and you are ready to go ahead with the appointment. You smile and bend down to greet the child and hand him a sticker and ask for a hi-five. You get one in return and you now calm down—you’ve got this, and you will be great! Now you can take the time to enjoy the whole experience.
Working with children should not be an ordeal but a fun, rewarding experience for you and your team. Play kid music, make a balloon, and be silly like you are with your own kids. Remember that sometimes it is a slow process and you may need one or two appointments to get things done. That is fine. Also, remember that if you are good with this little one, your favorite patient will now be an even better referrer and will extol your virtues as the best dentist in town. Oftentimes, too, parents will test the waters of your office with their children, and if they do well you now have two parents as patients for life. It’s helpful to appoint someone in your office to be the children coordinator. This person’s job is to be the direct point of contact and help the parents and the child to have a great time and prepare them for their visit. This is the person who calms you and the patient down and is the one in charge of the fun!
This book will help prepare you for all the potential challenges and energize you for all the fun of pediatric dentistry. Remember: You would rather have a child make some noise and have no decay than have a mouth full of decay that could have been avoided. Read the book, and it’s that easy. With every child you can handle, there are parents who will become your raving fans. Ulrike Uhlmann is a dear friend and colleague, and her pediatric skills and knowledge are beyond reproach. She has spent many hours creating this book to help inspire you, reward you, and help you have some fun at the same time. Take your time reading it, and make notes or highlight it when and where you can. Let your staff read this as well, as this is a great resource for them. I had a staff meeting in my practice to review it, and the response was a unanimous GREAT!
Lee Weinstein, DMD, FASDC
Pediatric Dentist and Consultant
Scottsdale, Arizona