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I dedicate this book to my wonderful family.

Mom and Dad, as a little girl you challenged me to experiment, encouraged me to step up to new experiences, instilled curiosity in me, and showed me the world beyond Western Pennsylvania. You gave me wings to fly to any career that captured my attention – mathematician, computer scientist, arts business manager, singer – and I chose to come home. Dad, I am proud to be walking in your footsteps, and I look forward to building the Bill Byham legacy into the DDI of the next 45 years. And, Mom, I learned a tremendous amount by your side as you continue to speak with your heart and pride to inspire volunteers and community leaders. You both have been absolutely the best leadership models for me, and I am grateful to be a reflection of the two of you.

To my son, Spencer – you have grown into such a magnificent young man. Every day you make me grateful for a sense of humor, storytelling skills, and hugs before bed. You are presently 14 years old (or 3½ in leap years), and who knows where you may find yourself in the future. I can tell you that I can't wait to see you take your first steps into leadership. And I hope you'll turn to this book for advice when you get there.

It's been a decade since my last book, mainly because I couldn't find one I really wanted to write. This is one I really did.

I would like to dedicate it to my mom and in memory of my dad. While perhaps not knowing about it consciously, they were teaching me leadership lessons every day.

When this book is published, I will have just finished my thirty-sixth year at DDI. So, I also want to dedicate it to my two and only bosses – Bill Byham and Bob Rogers. Not only were they guides and mentors, but they also provided me with the freedom to learn, grow, and contribute. I consider myself very lucky, indeed.