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Acknowledgments

I thank Gary Marchionini for composing this lecture series.

I thank Diane Cerra for her assistance in getting this book to press.

I thank both Gary and Diane for their support and patience even as I repeatedly missed my (mostly self-imposed) deadlines.

I thank Abe Wenning for earlier research.

I thank my wife, Maria, for her comments on some portions of this book and for putting up with me as I struggled to complete this book.

William Jones

March 2012