Оглавление
William R. Scott. The Itching Palm: A Study of the Habit of Tipping in America
The Itching Palm: A Study of the Habit of Tipping in America
Table of Contents
THE ITCHING PALM
I. FLUNKYISM IN AMERICA
II. ON PERSONAL LIBERTY
TIPPING UN-AMERICAN
IF TIPPING IS UN-AMERICAN, SOME DAY, SOMEHOW, IT WILL BE UPROOTED LIKE AFRICAN SLAVERY
SHORT-LIVED LAWS
PERSONAL LIBERTY
III. BARBARY PIRATES
TRIBUTE
IV. PERSONNEL AND DISTRIBUTION
THE TIP-TAKING CLASSES
IN NEW YORK ALONE
V. THE ECONOMICS OF TIPPING
THE WAITER
ECONOMIC WASTE
THE BARBER
THE HOTEL
THE CHAUFFEUR
VI. THE ETHICS OF TIPPING
THE PRICE OF PRIDE
THE TEST OF DEMOCRACY
TIPS DISLIKED BY RECIPIENTS
CONSCIENCE IS STIRRING
HUSH MONEY
SPLITTING COMMISSIONS
THE BIBLE AGAINST TIPS
VII. THE PSYCHOLOGY OF TIPPING
CASTE AND CLASS
NO SUPERIOR CLASS
TIPPING AND SLAVERY
FIRST INGREDIENT, GENEROSITY
CLOAKROOM TACTICS
SECOND INGREDIENT, PRIDE
THIRD INGREDIENT, FEAR
THE REMEDY
VIII. THE LITERATURE OF TIPPING
HOTEL FEES
TIP—OR BE INSULTED
HOW THE BOOKS HELP
IN PRIVATE HOUSES
ON OCEAN VOYAGES
THE "RICH AMERICAN" MYTH
IX. TIPPING AND THE STAGE
COMIC WOES
TIPS IN THE MOVIES
IMPRESSING THE YOUNG
X. THE EMPLOYEE VIEWPOINT
THE SORE SPOT
THE MARTYR
BAGGAGEMEN
BOOTBLACKS
BARBER SHOP PORTERS
DOOR MEN
GUIDES
HATBOYS
JANITORS
MANICURISTS
MESSENGERS
STENOGRAPHERS
XI. THE EMPLOYER VIEWPOINT
THREE KINDS OF EMPLOYERS
SELLING THE TIP PRIVILEGE
ARE YOU A BENEFACTOR?
A REASONABLE SOLUTION
XII. ONE STEP FORWARD
A SOUND CODE
FOR THE BENEFIT OF GUESTS
NOT HOSPITALITY
UP TO THE EMPLOYER
THE FIRST STEP
THE GUEST'S RIGHTS
XIII. THE SLEEPING-CAR PHASE
WHAT THE PULLMAN MANAGER SAID
WHAT THE PORTERS SAID
SERVICE INCLUDED
WHAT THE PRESS SAID
XIV. THE GOVERNMENT AND TIPPING
FREE AND EQUAL
EQUALITY AND UNIFORMITY
MISGUIDED GENEROSITY
THE GOLDEN RULE
GOVERNMENT HOTELS
XV. LAWS AGAINST TIPPING
CUSTOM ABOVE LAW
THE IOWA LAW
THE WISCONSIN BILL
THE COURTS AND TIPPING
THE SOUTH CAROLINA LAW
THE IDEAL LAW
THE NEBRASKA ACT
THE TENNESSEE LAW
THE ILLINOIS COMPROMISE
LEGALIZED ROBBERY
IN MASSACHUSETTS
XVI. SAMUEL GOMPERS ON TIPPING
WAITERS AGAINST THE TIP CUSTOM
A LABOR LEADER ON TIPS
EUROPEAN TIPS
NIP! NIP!
"BRIBE AND BE HAPPY"
BORDERS ON BLACKMAIL
MORAL PIRATES
TOO MANY SERVANTS
A SORRY BUSINESS
VANITY, ALL IS VANITY!
XVII. THE WAY OUT
BETTER ORGANIZATION NEEDED
NOT A WAR AGAINST PERSONS
PUBLIC OPINION
PROMOTING LEGISLATION
TO PREVENT COMPLAINT
INDEX
