Seven Disciplines of A Leader

Seven Disciplines of A Leader
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Wolf Jeff. Seven Disciplines of A Leader

Dedication

Acknowledgments

Introduction. What Makes Certain Leaders Highly Effective?

A New Generation of Highly Effective Leaders

This Book Is Designed to Boost Your Leadership Effectiveness

Proven Process for Developing Highly Effective Leaders

I. The Nature of Highly Effective Leadership

1. Welcome to Leadership. Nature of the Job

The Need for Leadership Is Greater Now Than Ever Before

Real Life, Real Lessons

Secret Ingredient: People

Jim Gets It Done the Right Way

The Inevitable Result of Failing to Take Responsibility

Finger-Pointing

Leading in Uncertain Times

Helen Gets It Right

2. Who Said It Would Be Easy? Scope of the Leader's Job

Five Fundamental Goals of Highly Effective Leaders

What's Wrong with Being Right?

Zoe Learns an Important Lesson from Her Boss, Stan

Fear of Failure Is Dangerous to Your Job Health

Bob's Short and Unhappy Career

3. Principles of Effective Leadership. Essence of the Leader's Job

How to Make Things Happen

Grumbling George

Attitude Is Everything

Show Vulnerability

What I Learned from the Father of Professional Speaking

Highly Effective Leaders Build on a Foundation of Honesty and Integrity

Seven Deadly Leadership Sins

Pride and Envy Bring Millie Down

4. Disciplines and Practices of Highly Effective Leaders

New Paradigm of Discipline: Intrinsic and Extrinsic Motivation

The Necessary Foundation of Discipline

Daily Discipline Activities

Why Be Disciplined?

Jimmy Corrects a Problem

Talent or Hard Work?

Deliberate Practice: 10,000 Hours or 10 Years

Three Disciplines of Highly Effective Leaders

Deliberate Practice

Tom Receives Feedback

II. Seven Disciplines

5. Discipline 1: Initiative and Influence. Seize the Reins and Set an Example for Others

Simply No Substitute for Honesty

Mary Ellen and Jane Part Company

Innovation

Meet Clarice Turner, Innovator

More Lessons from the Restaurant Industry

Make an Emotional Connection

Borrow from Your Competitors

Involve Staff and Customers

6. Discipline 2: Vision, Strategy, and Alignment. The Progression from Plans to Accomplishments Marks a True Leader

Melvin Takes Over as Hospital Purchasing Manager

How to Share Vision

Five Useful Skills

Align People and Systems behind Your Vision

Vision/Strategy and Alignment

Searching Your Leadership Soul

Sharing Your Vision

Candid Communication

Positively Negative

Make the Mentoring Commitment

Starting Off on the Right Foot

7. Discipline 3: Priorities, Planning, and Execution. Execution Cannot Succeed without the Team's Acceptance and Endorsement

Judy Sees the Light

Priorities, Planning, and Execution

Nancy Can't Find Her Way

Identifying Priorities

Productive Planning Meets Effective Execution

The Prophet versus Leader Paradigm

Top 10 Ways to Sabotage Yourself and Your Company

8. Discipline 4: Social/Emotional/Political Intelligence. The Tribulations of Leadership and Their Remedies

Always Seek Feedback

John Discovers that It's Never Too Late to Learn

Emotional Intelligence/Resilience

Headaches of Management

Larry Becomes a Leader

9. Discipline 5: Reciprocation, Collaboration, and Service

Effective Leaders Must Influence and Inspire Others

The Way It Was

The Brutal Way of Old

The Need for Reciprocity

Collaboration: The Key Ingredient

Humility Will Improve Your Performance

The Benefits of Community Service

10. Discipline 6: Love and Leverage. There Is No Substitute for Passion about Work

Do What You Love, Love What You Do

Sophie Mirman, England's Youngest Millionaire

Work Passion: A New Discipline

The Troubling News

Passion's Nemesis

Lessons from Industry Leaders

Phil Recharges His Batteries

The Dog Days of Work

The Highly Effective Leader Passion Assessment Tool

11. Discipline 7: Renewal and Sustainability. Those Who Practice Renewal and Sustainability Avoid Common Pitfalls

Janet Transitions from Hard-Nosed Boss to Exceptional Leader

The World Is Changing: Was It Ever Not So?

III. Eleven Practices of Highly Effective Leaders

12. Practice 1: Hire People Like a Casting Director

Roger Makes His First Hiring Decision

Casting: Hire Smart

Attract the Best People

Take Three Key Steps

Pat's Hiring Policy Fails

Hire for Attitude

Santiago Succeeds Despite an Early Failure

A TV Executive Makes a Hiring Mistake

Eight Hiring Guidelines

13. Practice 2: Never Stop Developing People

The Necessity of Ongoing Training

Training: My Story – A Game That Came Down to One Play

Train to Retain

Empowering People

Jonathan Delegates

Poor Leaders

Effective Leadership Development

Nurturing Growth

Empower – Don't Just Dump

14. Practice 3: Understand the Value of Coaching

My Father-in-Law, My Coach

Three Skills of Effective Coaching

The Manager They Call “Coach”

Coaching People

Dealing with Difficult Employees

15. Practice 4: Motivate and Inspire People

All Members Have to Pull Their Weight

Leaders Discuss Motivation

16. Practice 5: Master Communication

Improving Communicating Ability

Andrew Identifies a Key Issue in Communication

Beatriz's Engaging Smile

Are You Listening?

Nuances of Nonverbal Communication

Zachary Wings It and Loses His Audience

Functions of Nonverbal Communication

Improving Nonverbal Communication

Lucille Slams the Door

About Face

Technology Conundrum

17. Practice 6: Build an Optimal Team

To Build a Strong Team, Trade “Me” for “We”

Six Essential Leadership Responsibilities That Build Effective Teams

Fuzzy Focus

Teamwork and Strong Teams

Learning Teams

We Are Not the Enemy

Six Learning Disabilities

Solution: Team Learning Discipline

Team Health

Four Disciplines

18. Practice 7: Deliver Excellence and Satisfy Customers

The Car of My Dreams

Ted Opens a New Market

The Disciplines of Excellence

Customer Intimacy

Excellence in Customer Service

19. Practice 8: Balance Your Work and Personal Life. It Will Help You Find the Right Perspective

Jack Finds the Way

Work/Life Balance

Barbara Burns Out

Get a Life

What's Important to You?

Health Implications

Are We Having Fun Yet?

20. Practice 9: Nurture New Leaders and Retain High Performers

Identifying and Grooming High-Potential Employees

Retaining High-Potential Employees

The Right Work Culture Helps Retain Your Best People

Appreciating Human Behavior at Work

A Promising Sales Manager Leaves Her Company

Workplace Harassment: The Real Deal

Creating Positive Energy

Homegrown Leaders

21. Practice 10: Lead Desired Change

Embracing Change

As Hard to Move as a Boulder

Four Phases of Change

Resisting Change

Success Story

22. Practice 11: Manage a Multigenerational Workforce

Shifting Demographics

World War II Generation

Baby Boom Generation

Generation X

Millennial Generation

Bridging the Generation Gap

Basic Leadership Techniques

Work Arrangements and Benefits

Congratulations

About the Author

Index

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To my mom and dad who always believed in me, taught me right from wrong, and provided unconditional love and support in everything I ever did.

Martin Smith, an honest and caring man who took me under his wing and helped me get published.

.....

Leadership isn't about who's in charge; it's about those they lead and the paths they take. Larry Bossidy, former CEO of Allied Signal and coauthor of Execution, said, “At the end of the day you bet on people, not strategies.” Leaders are needed at every level, and the success of their organizations depends on how well they're developed.

I intend your experience to be, as my colleague Susan Spale wrote:

.....

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