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Technology has brought the world more change in the last 20 years than in the previous 200, and we can only expect, that pace will be even faster in the years to come. Well stablished big businesses around the world, are being seriously challenged by new companies created almost overnight, by two adolescents in a remote area that nobody has ever thought of as a technology advanced place.

In that context, the era of the IT departments as we know it, is coming to a new beginning. To stay relevant, companies desperately need IT to become a business enabler, helping the business to learn fast from the customer, understand their changing needs and their journeys to take its products and services to a new level of user experiences and make them lovable.

As IT professionals and good old techies, it is our responsibility to keep up the pace with the changes and needs, evolving constantly, seeking new and improved ways to add value to our customers and our organizations.

DevOps is one of those beacons out there, that can help us in that endeavor, as a community collaborative effort to spread those methods and ways to establish the proper culture in our teams, for a more agile, lean and true customer centric value adding IT.

This courseware aims to provide a guided learning experience, to shed some light amid the vast amount of information, concepts and misconceptions. Especially useful for those who plan to obtain the Exin’s DevOps Master certification, but hopefully also for anyone seeking to improve thru learning and becoming a change agent within its area of influence.

I wish you a great experience, with many challenges to your status quo, and enough reflection to becoming a DevOps evangelist at the end of it.

Keep up with the learning, there’s no better professional and job satisfier than it.

Please send us any feedback, comment or critic that can help us make this courseware better or if you feel like, to reach out to chat about experiences or ideas to continue being part of this great technology journey that will take humans to the next step in our evolution.

-- Alejandro Pestchanker

Buenos Aires, Argentina 2019