Читать книгу A Dentist’s Guide to the Law - American Dental Association - Страница 56

Surveillance equipment that captures audio may trigger complex federal and state laws, such as laws on wiretapping, eavesdropping, and stored communications. Telephonic monitoring, such as programs to evaluate employees’ handling of patient communications, involves additional compliance issues. For example, applicable law may require the dental practice to notify both parties to the call (e.g., the employee and the patient) that the call is being monitored. A qualified attorney can provide information about applicable laws and legal risks, and whether a dental practice might take certain measures to comply with applicable laws and to minimize legal risk.