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Acknowledgments

This book owes its existence to the many students and researchers we have worked with over the years. It builds on an earlier chapter on Semi-Structured Qualitative Methods published by the Interaction Design Foundation (Blandford, 2014), and a few sentences from that text may have made it through into this one unscathed.

We cannot list everyone who has shaped and challenged our thinking about qualitative methods: there are too many, and we would be sure to forget someone important. We thank you all. Suzanne Amos, Ellie Burgess, Imogen Lyons, Nikki Newhouse, Olga Perski, Sheila Pontis and Kathy Stawarz gave constructive feedback on an earlier draft of this text; many thanks! Paul Cairns, Marc Hassenzahl, Jesper Kjeldskov, Helena Mentis and Mark Perry have made excellent suggestions for improving this manuscript; we have addressed as many as possible of their recommendations, but remaining limitations are our responsibility. Emily Blandford and Smaragda Magou have delivered illustrations that surpass our rather limited graphic design skills. Aisling O’Kane and Atish Rajkomar have given permission to include photographs from studies led by them. Our research has been funded by EPSRC, ESRC, MRC, SSHRC and NIHR.