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Contents

Introduction
Chapter 1 The Fundamentals
Greeting People
Follow-up Expressions
Commenting on the Weather
Being Introduced
Saying Goodbye
Expressing Gratitude
A Few Notes on Respect Language
Apologizing
Asking Permission
Making Requests
Leading up to a Request
Refusing Requests
Chapter 2 The Neighborhood
Calling on the Neighbors
Buying Sweet Potatoes
Asking About Restaurants
Ordering a Restaurant Delivery
Admiring a Neighbor’s Garden
Warning Neighbors About a Party
Complaining About Noise
Asking Someone to Move a Car
Apologizing to a Neighbor
Reporting a Robbery
Going on Vacation
Words and Expressions
Chapter 3 The Telephone
Answering the Telephone
Asking for Someone
Starting a Conversation
Taking a Call for Someone Else
Leaving a Message
Using Your Cell Phone
Buying a Phone
Asking for Directions
Calling in Sick
Making an Appointment
Changing an Appointment
Calling Directory Assistance
Phoning Emergency Services
Some Phone Numbers
Words and Expressions
Chapter 4 Traveling
Riding Subways and Trains
Buying Express Train Tickets
Canceling a Train Reservation
Missing a Train
On the Train
Renting a Car
Asking for Road Directions
Calling for Help
Planning a Trip
Confirming a Room Reservation
Asking the Way
Asking Where to Go
Using the In-house Telephone
The Hot Spring
Public Holidays in Japan
Words and Expressions
Chapter 5 Shopping
At a Convenience Store
At the Pharmacy
More Ailments
Going to a Dry Cleaner
Trying on a Garment
Shopping for Shoes
Discount Terms
Internet Shopping
Bargaining
Getting Gas
Returning a Product
Complaining About Defects
Describing Breakdowns
Words and Expressions
Chapter 6 Banks and Delivery Services
Changing Money
At the Bank
Opening an Account
At the Post Office
Mailing Money
Wiring Money Abroad
Delivery Services
Words and Expressions
Chapter 7 Business
Visiting a Client’s Office
Introducing People
Meeting with a Client
Starting a Conversation
Year-end Courtesy Call (1)
Year-end Courtesy Call (2)
New Year Courtesy Call
Introducing a Successor
Seniority in a Company
Words and Expressions
Chapter 8 Entertaining
Inviting People
Confirming an Invitation
Declining an Invitation
Receiving Guests at Home
Visiting Someone’s Home
Having Friends to Dinner
Taking Clients Out to Dinner
Taking Friends Out to Dinner
Special Diets
Taking your Leave
Words and Expressions
Chapter 9 Children
Child’s Play
Admiring a Baby
Asking About a Kindergarten
Introducing Yourself
Telephoning the School
Writing an Absence Note
Inviting Children to a Party
Visiting the Pediatrician
Describing Ailments
Asking About Swimming Lessons
Meeting Your Child’s Teacher
Words and Expressions
Chapter 10 Officialdom
Extending Your Visa
Forgetting to Renew Your Visa
Obtaining a Re-entry Permit
Losing Your Registration Card
Getting Stopped for Speeding
Words and Expressions
Chapter 11 Gifts
Having Something Gift-wrapped
Offering a Gift
Opening a Gift
Expressing Thanks for a Gift
Gift Suggestions
Telephoning to Say Thank You
Gift Papers and Money Envelopes
Words and Expressions
Chapter 12 Weddings
Replying to an Invitation
Arriving at the Reception
Leaving the Reception
Wedding Speeches
Giving a Formal Speech
Giving an Informal Speech (1)
Giving an Informal Speech (2)
Proposing the Toast
Taboo Words
Sending a Telegram
Epigrams
Words and Expressions
Chapter 13 Funerals
Being Informed of a Death
Visiting the Home
Offering Incense
Expressing Your Condolences
Sending a Telegram
Offering Branches of Sakaki
Writing a Letter of Sympathy
Words and Expressions
Chapter 14 Speeches
Introducing Yourself
Beginning a Speech
Ending a Speech
Giving a Thank-you Speech
Giving a Welcome Speech
Proposing a Toast
Words and Expressions
Chapter 15 E-mails and Letters
Internal E-mail Messages
External E-mail Communication
More E-mail Language
A Notice by E-mail
Christmas Cards
Family Newsletter
New Year Cards
Formal Postcards
Addressing Postcards
Formal Letters
A thank you Letters
A letter to a Friend
Addressing Envelopes
Words and Expressions
Appendix 1 Table of JapaneseVerbs (Respect language)
Appendix 2 Calendar (Western calendar and Japanese era names, 1910 – 2014)
Conversational Japanese

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