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List of figures

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Figure 1 COSO Internal Control – Integrated Framework

Figure 2 Audit process in accordance with ISO/IEC 17021

Figure 3 ISO 19600 in the Deming cycle of continuous improvement

Figure 4 PESTLE analysis of the external environment

Figure 5 Internal determinants of an organisation according Huczynski/Buchanan

Figure 6 Stakeholders/interested parties

Figure 7 Risk Matrix

Figure 8 Level and characteristics of a code of conduct

Figure 9 Compliance in support of organisational goals

Figure 10 Means of implementing compliance policy

Figure 11 Components of the capacity to act

Figure 12 The Fraud Triangle and approaches to prevention according to Grüninger

Figure 13 Indicators for CMS objectives according to Johnson/Søreide

Figure 14 Value orientation of CMS according to Grüninger

Figure 15 Overview of communication according to Mast/Maletzke

Figure 16 Sequence of a monitoring procedure

Figure 17 DMAIC cycle of continuous improvement

Figure 18 EU definition of SME

Figure 19 Approaches to compliance management according to Saitz/Tempel/Brühl

Figure 20 Change management as a method/operating principle

Figure 21 Reasons/drivers for change management processes according to Kotter

Figure 22 7-S Model according to Pascal / Athos

Figure 23 Promotors and destructors according to Ladwig/Domsch

Figure 24 The complexity of relations according to Neuburger

Figure 25 Common symptoms of resistance according to Doppler/Lauterburg

Figure 26 Selected areas of action for resistance according to Reiss

Figure 27 Acceptance-promoting aspects of change processes according to Reiss

Figure 28 Phase diagram of changes according to Lewin

Figure 29 8-step model for changes according to Kotter

Figure 30 Factors of organisational culture according to Sackmann

Figure 31 Cultural box model according to Thomas

Figure 32 Cultural levels according to Schein

Figure 33 Framework organisational culture/effectiveness according to Denison

Figure 34 Organisational cultures according to Denison

Figure 35 Corporate culture and effectiveness

Figure 36 Building-blocks of a risk management system

Figure 37 COSO ERM Framework

Figure 38 Risk matrix

Figure 39 Connecting elements of risk framework according ISO 3100:2009

Figure 40 Risk management process ISO 31000:2009

Successful Compliance

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