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In this part …

✔ Understand the role of a sales manager. Find out what you are and what you are not.

✔ Define your expectations and establish your own management style. The old manager isn’t there any longer; now it’s your turn.

✔ See the importance of establishing good working relationships across departments. You’re now in a position where every other department in the company is affected by you and can affect you. It’s important to have good rapport.

✔ Find ways to communicate clearly and consistently. Your ability to communicate is one of the most important parts of your job.