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Part I
Welcome to the World of Sales Management
Chapter 2
So You Got the Job, Now What Do You Do?

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In This Chapter

▶ Defining the position of a sales manager

▶ Establishing your management style

▶ Presenting yourself effectively as a manager

Congratulations! You got the job. Now the work begins. And, more than likely, you’re experiencing equal parts pride and terror. You’ve worked many years to get this opportunity and now you feel a bit unsure where to begin.

Or maybe you’ve been a sales manager for a while, but you’re finding yourself running into the same issues and aren’t sure what to do. Well, lucky for you, there’s an instruction manual: this book.

Relax and take a breath. You’ve been given the opportunity of a career that will reward you financially, emotionally, personally, and professionally. You’re about to enter the world of sales management – where the lines can sometimes blur between what is sales and what is management – and you’re expected to respond in the correct manner every time. Note: You won’t.

Let me get this out of the way before I go any further: You’re going to experience days and perhaps weeks when you sit in your chair and quietly say to yourself, “I know I’m supposed to be doing something, but I have no idea what it is!” Guess what? That’s normal. If you knew all the answers, you would’ve had the job years ago. You’re going to go through a learning curve, and although I do my best to make it as short as possible, there’s no way to eliminate it.

This chapter will define what your job is and what it is not, show you how to balance work and home, and give you the foundation to be a successful sales manager. I give you advice on setting expectations for your team and maintaining standards for those working for you. Finally, I look at ways to earn your team’s respect.

Sales Management For Dummies

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