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Found at cqd.teams.microsoft.com (see Figure 1.11), the Call Quality Dashboard (CQD) is used to detect trends in the quality of real-time media for your users in Teams. When users are making/receiving calls or participating in meetings, data is being collected about the calls that is then combined and displayed for analysis in CQD. If you are doing any real-time media stuff with Teams, you want to make sure that you are carrying out regular reviews of CQD so that you can be ahead of any issues that might be causing quality problems for your users. We will be covering how to use CQD in Chapter 6, “Review Usage and Maintain Quality.”

FIGURE 1.11 CQD