Читать книгу Behind Palace Walls - Cay Garcia - Страница 11

IN THE PRESENCE OF ROYALTY

Whenever any Member of the Royal Family approaches, even children, you must rise if sitting down or move out of the way if you are standing up.

When you are busy and a Member of the Royal family approaches, stop and stand still and wait for permission to continue.

Address the Royals as following, Male – Your Highness or Prince or Amir. Female – Your Highness or Princess or Amira.

Do not walk in front of any Member of the Royal family. Either wait for them to pass or walk beside them ONLY if you are in a conversation with them.

If any Royalty comes down or goes up the stairs and you are already on the stairs, stand still, greet them and wait for them to pass then proceed.

If a Royal approaches a closed door, open the door, let them pass and disappear from sight before closing the door behind them.

If more than one Royal is walking together, there is a hierarchy from the most senior to the youngest. Greet the most senior first.

Never show your back to a Royal.

Knock before entering and wait for permission to enter.

EXPECTATIONS

Respect the Royals’ space, do not crowd them.

Do special things for your Employer.

Make things pretty and attractive for your Employer.

Do not take things personally.

You are allowed to eat on invitation from a Royal or when the Royals have finished their meals.

BEHAVIOUR

Do not chew gum when talking to a Royal.

Do not bring anything to eat or drink when accompanying a Royal.

NOTE – “Never put lip-ice on in front of royalty” should be added.

Be meticulous in everything you do.

Respect the rules and laws of the country.

Be polite at all times.

Be discreet at all times.

Maintain a fine line between friendship and professionalism.

When speaking to a Royal on the phone, wait for the Royal to hang up first.

Do not interrupt a Royal member.

Never give instructions to a Royal.

Do not gossip.

Do not lie.

Do not talk unless spoken to.

Do not yap nonstop.

Do not raise your voice to a Royal in anger or discontent even if they are wrong. Wait for them to calm down before talking to them.

Do not answer back or be rude.

Do not nag or complain.

Do not show obsessive behaviour.

You are not allowed to have a buddy-buddy relationship with the other employees.

You are not allowed to have a relationship with a driver.

You are not allowed any intimate relationships whilst on contract in Saudi Arabia.

WHEN ACCOMPANYING A ROYAL

Be ready first wearing your abaya and be on standby, holding the Princess’s abaya for when she is ready.

When accompanying a Royal, make sure the driver is informed and that the car is ready and waiting at the departure point.

Check with the gate that the driver is ready and waiting beside the car.

Ensure there is water in the car.

If the driver is not there, open and close the car door for the Royal.

Do not get into the car before the Royal is seated.

When alone with a Royal in the car, you sit in the back on the left hand side. Should there be another person with the Royal, you will sit in front with your head covered by your hijab.

Do not make frivolous and unnecessary conversation.

Make sure you smell good being in such close proximity of a Royal.

THE FOLLOWING TRAITS ARE DESIRED

Positive attitude

Understanding

Empathetic

Gentle

Caring

Loving

Compassionate

Contained

Patient

Stable

Balanced

Calm and Relaxed

Not temperamental

Not moody

Fun

Sense of humour

Know your place

Not arrogant

Not snobbish

Organised

Modern

Stylish

Class

Creative

Be well informed