Читать книгу Transactional to Transformational - Christer Holloman - Страница 22

What's Next

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Whilst they have enhanced their partnering capabilities over the past two years, there is still a lot more that they need to do to get close to their target state.

As described, the largest constraint on their pipeline remains at the ‘engage’ stage. Their in‐flight technology plans are expected to support greater partnering activity by reducing the cost and complexity of integration. However, they need to do more still on the non‐technical side of third party engagements, especially to keep pace with the changing technology capabilities. They will approach this utilising systems thinking to articulate the journey and then working with stakeholders and policy‐owners to simplify or right‐size where relevant.

Furthermore, they will continue to assess their broader approach retrospectively. Whilst they now have several live partnerships and investments and they believe they have executed them in the right way, they will ultimately measure their success based on their customer and organisational benefits.

Transactional to Transformational

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