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They Move Us from Moments to Interests

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The design of tools focuses very much on the moment of use, as it pertains to some task or goal. That means design attention is given to things like the affordances of the interface, mapping of well-designed controls, and meaningful feedback across many layers of interaction. It’s the see-think-do loop that is the irreducible atom of interaction design.

Much of the benefit of using an agent is that it can persistently look for things the user didn’t even know specifically existed, like a nice shirt, a mention on the web, or a new recording by a favorite artist. For these reasons, setting up a search with an agent isn’t about setting up filters for what’s out there now, but more about what could be out there in the future. It’s about telling the agent what interests you.

Designing Agentive Technology

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