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Contents

Disclaimer
About the Author
Imagine
Acknowledgements
Chapter 1About This Book
Why there’s never been a better time to do environmental training
Who is environmental training for?
How to use this book
Helicopter view
What exactly is training?
Auckland’s erosion and sediment control program – telling the story
The region and its councils
Risk and research
Guidelines and regulations
The need for training to support compliance
A gradual evolution
Chapter 2The 7-Step Model: Core Elements of a Successful Environmental Training Program
Step 1 Partnership: the fundamental platform
Step 2 Research: building a robust case
Step 3 Monitoring, evaluation and review
Step 4 Policy, regulation and enforcement: a management framework
Step 5 Technical guidelines: a performance benchmark
Step 6 Training and capacity-building
Step 7 Program resourcing and support
Chapter 3Case Studies of Different Environmental Training Programs
Erosion and sediment control in the City of Charlotte, North Carolina
1 Assess the need and identify the benefit
2 Identify the target audience
3 Develop the training content
4 Deliver the training
5 Set up and maintain record-keeping systems
6 Create synergies
7 Challenges, rewards and issues
E-training for a water supply, wastewater and stormwater utility
Voluntary community riparian enhancement programs
In-house training for a large, multi-site manufacturer
The Digger School: A polytech-government partnership
Environmental self-regulation by dairy farmers and supply chain managers
Community capacity-building: a first nations example
Trade unions greening their workplaces
The power of partnership – other bright ideas for inspiration
Chapter 4Dimensions of Success
Emergence of a new profession
Other indicators of success
What creates success: the Australasian experience
The Auckland experience
Partnership
Expert trainers
Technical excellence and pragmatic administration
Site inspections
The Australian experience
Numbers that count: a scoring system for environmental controls
Regulation and enforcement: yes or no?
Chapter 5Setting Up and Improving Your Environmental Training Program
Playing devil’s advocate
Is training the solution to the problem?
Can anyone else do the training?
Can we clearly define the training needs? The TNA of success
What can we do about workplace support?
How can we encourage trainees to come to the our training?
Making the case for training
Being realistic
Your training partners
Recognition of learning – and more
Assessment
Approval
Certification and accreditation
Qualifications
Licensing or registration
Resourcing your program
Chapter 6Measuring Success
A word about program monitoring and evaluation
Planning your program for measurable results
Logic models
The orders of outcomes framework
Baselines and benchmarks
Using the ‘SMARTER’ checklist to frame measurable objectives
Building a logic model of your program
Assessing the contribution of the training to your program outcomes
Getting clear about learning, workplace, business and environmental outcomes
The training evaluation Auckland has done
Participatory or collaborative monitoring and evaluation
Some other thoughts
Chapter 7At Last! The Training Itself
A book for adults who learn – trainers, trainees and the people around us all
Your trainees
Using personas to characterize your trainees
Individual issues that affect our trainees’ ability to learn
Institutional issues that affect our trainees’ ability to learn
Your training
Technical content
Framing learning objectives and outcomes
Delivery: online, onsite, face to face, at work?
Piloting
Training materials
Free or fee?
Sponsorship
Your trainers
Who will deliver the training?
Who will own the intellectual property?
Training the your trainers
Chapter 8Ongoing Program Support
The three golden rules
Must-haves to support your training program
A stakeholder database
Image and media archive
A marketing plan
A workshop logistics system
Documentation of your procedures
Budgeting and tracking income and expenditure
A web presence
A communication plan
Nice-to-haves for your training program
A learning management system
Twice-yearly seminar days
Annual or two-yearly field days
Conventional media
Social media
Environmental awards
Supporting your wider environmental program
Ongoing research
Policy, regulation, compliance and enforcement
Your technical guideline
Monitoring and evaluation
Continued resourcing and support
Industry capacity-building and recruitment
The environmental skills gap
The demographic and recruitment gap
The intra-agency and inter-interagency gaps
Chapter 9Beyond Success
How to Find Out More
General recommended reading
Partnerships
Training associations
Training needs assessment, or analysis (TNA)
Adult vocational education and training
Capacity-building
Program logic
Monitoring and evaluation
Return on investment
Erosion and sediment control
Awards
Water sensitive urban design
Environmental resources for schools
References
How to Change the World

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