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EHR Healthcare uses multiple colocation facilities, and the lease on one of those facilities is expiring soon.

Customers use applications that are containerized and running in Kubernetes. Both relational and NoSQL databases are in use. Users are managed with Microsoft Active Directory. Open source tools are used for monitoring, and although there are alerts in place, email notifications about alerts are often ignored.

Business requirements include onboarding new clients as soon as possible, maintaining a minimum of 99.9 percent availability for applications used by customers, improving observability into system performance, ensuring compliance with relevant regulations, and reducing administration costs.

Technical requirements include maintaining legacy interfaces, standardizing on how to manage containerized applications, providing for high-performance networking between on-premises systems and GCP, providing consistent logging, provisioning and scaling new environments, creating interfaces for ingesting data from new clients, and reducing latency in customer applications.

The company has experienced outages and struggles to manage multiple environments.