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•List the objectives for the start of each day and then make a note of how you use your time. A review will ensure you are making good use of time and not getting bogged down or distracted!

•Try to just do one thing at a time and follow it through.

•It can be most productive to do telephone calls in a block, perhaps calling at 10–11am or 2–3pm.

•As you plan your day, make sure to leave some time for the unexpected.

•Your activity log helps you recall what you have done, whom you have contacted, and makes sure you follow through on each activity.

•List every activity you do alongside your comments on how well you are doing.

•Record information about the people you meet. Make sure you have their contact details correct. You may need to follow up on what they agree to do.

•Note names of any secretaries or assistants you speak with – they can be flattered that you remember their name.

Don’t forget to include lunch breaks and relaxation.