Читать книгу Organization Development - Donald L. Anderson - Страница 55

As early as 1969, Beckhard noticed that “one of the major problems affecting organizational effectiveness is the amount of dysfunctional energy expended in inappropriate competition and fighting between groups that should be collaborating” (p. 33). Indeed, the same can be said of individuals. A key value in organization development is the creation of healthy environments that promote collaboration rather than competition, with the assumption that a win-win solution is both possible and more desirable than conflict. This does not mean that the suppression of conflict is desired; in fact, the opposite is true. OD interventions seek to bring conflicts to light where they can be addressed in a healthy manner through open dialogue, rather than to allow the suppression of conflict that continues to fester unspoken. Moreover, the goal is for organizational members to learn how to recognize hidden conflict and to deal with it in an appropriate manner.