Читать книгу Managing Customer Experience and Relationships - Don Peppers - Страница 4

1  Cover Page

2  Title Page

3  Copyright

4  Foreword: The View from Here

5  Preface

6  Acknowledgments

7  About the Authors

8  Table of Contents

9  Begin Reading

10  Glossary

11  Name Index

12  Term Index

13  WILEY END USER LICENSE AGREEMENT