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ACKNOWLEDGEMENTS

This book has been a pleasure to write, but I never would have been able to do it without the insight provided by those who I have quoted in the various chapters and others who have volunteered their thoughts on this exciting topic. I believe their comments have added the personal depth necessary to bring each point discussed to life and increased the helpfulness to you, the reader.

My deepest thanks to the following individuals and organizations for their generous help and support on this project. They are listed in the order in which their names appear in the book: Marian Hebb, Gregg Hanson, Nathalie Kleinschmit and Global’Ease, Michael OReilly, Bonnie Zink, Maureen Cavan, Industry Canada, Bruce Wilson, John (Jay) H. Remer Jr., Roger Woloshyn, Peter Harper, Lynn Lindsay and Mark Reszel of Encon Group Inc., Otto Siebenmann, Tanya Gulliver, George Butters, Surendra Bungaroo, “Joy Halloden,” Holly Henderson of Altruvest Charitable Services, Marlene Hubert and the Manitoba Government and General Employees’ Union, Roy Yerex, and M. Hope Spencer.

And deepest thanks to my husband, Reg Pendgracs, who had to spend much of the summer of 2009 without me as I sat at my computer — working on this book. Thank you, Reg, for your love, support, and encouragement.

I would also like to thank the following organizations for which I have served as a director (or on a committee of the board) over the past twenty-five plus years and each organization’s past and current members — from whom I have learned much: Manitoba Association of Insurance Professionals, Canadian Association of Insurance Women, Manitoba Public Insurance, Manitoba Government and General Employees’ Union, Women Business Owners of Manitoba, Professional Writers Association of Canada, Access Copyright, Prairie Voices Toastmasters, Lord Selkirk Toastmasters, Toastmasters International–District 64, and the Matlock Recreation Club.

Thanks to the late, great Winston Churchill for this very appropriate and inspiring quote on volunteerism: “We make a living by what we get; we make a life by what we give.”

And finally, thanks to Kirk Howard and the staff at Dundurn Press for publishing this book. The partnership formed when Canadian publishers and Canadian booksellers support Canadian creators is so important in helping keep Canadian culture strong.