Читать книгу Safety And Health A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 8
ОглавлениеCRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Is scope creep really all bad news?
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2. Are there any constraints known that bear on the ability to perform Safety and Health work? How is the team addressing them?
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3. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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4. Has the direction changed at all during the course of Safety and Health? If so, when did it change and why?
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5. How is the team tracking and documenting its work?
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6. Do you all define Safety and Health in the same way?
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7. What is out-of-scope initially?
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8. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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9. Are customers identified and high impact areas defined?
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10. When are meeting minutes sent out? Who is on the distribution list?
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11. How do you think the partners involved in Safety and Health would have defined success?
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12. What key stakeholder process output measure(s) does Safety and Health leverage and how?
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13. What information should you gather?
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14. Is the Safety and Health scope complete and appropriately sized?
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15. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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16. What Safety and Health requirements should be gathered?
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17. What customer feedback methods were used to solicit their input?
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18. Will a Safety and Health production readiness review be required?
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19. Is the team sponsored by a champion or stakeholder leader?
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20. What constraints exist that might impact the team?
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21. Are approval levels defined for contracts and supplements to contracts?
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22. What are the tasks and definitions?
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23. Has a team charter been developed and communicated?
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24. How was the ‘as is’ process map developed, reviewed, verified and validated?
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25. How are consistent Safety and Health definitions important?
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26. Have the customer needs been translated into specific, measurable requirements? How?
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27. How would you define Safety and Health leadership?
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28. Is there a clear Safety and Health case definition?
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29. Is Safety and Health currently on schedule according to the plan?
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30. What are the Safety and Health use cases?
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31. Who are the Safety and Health improvement team members, including Management Leads and Coaches?
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32. The political context: who holds power?
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33. Who defines (or who defined) the rules and roles?
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34. What would be the goal or target for a Safety and Health’s improvement team?
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35. Has your scope been defined?
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36. How will the Safety and Health team and the group measure complete success of Safety and Health?
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37. What is in the scope and what is not in scope?
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38. How will variation in the actual durations of each activity be dealt with to ensure that the expected Safety and Health results are met?
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39. Why are you doing Safety and Health and what is the scope?
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40. How did the Safety and Health manager receive input to the development of a Safety and Health improvement plan and the estimated completion dates/times of each activity?
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41. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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42. What Safety and Health services do you require?
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43. Do you have a Safety and Health success story or case study ready to tell and share?
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44. Who is gathering Safety and Health information?
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45. Is there any additional Safety and Health definition of success?
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46. What about the labeling requirements for fresh food?
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47. What defines best in class?
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48. Have all of the relationships been defined properly?
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49. What are the compelling stakeholder reasons for embarking on Safety and Health?
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50. What was the context?
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51. Has a high-level ‘as is’ process map been completed, verified and validated?
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52. Will team members regularly document their Safety and Health work?
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53. How often are the team meetings?
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54. Is the team formed and are team leaders (Coaches and Management Leads) assigned?
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55. Is full participation by members in regularly held team meetings guaranteed?
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56. What critical content must be communicated – who, what, when, where, and how?
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57. What are the rough order estimates on cost savings/opportunities that Safety and Health brings?
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58. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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59. Is there a Safety and Health management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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60. Is Safety and Health required?
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61. Are all requirements met?
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62. What gets examined?
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63. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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64. How do you keep key subject matter experts in the loop?
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65. How do you manage scope?
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66. Will team members perform Safety and Health work when assigned and in a timely fashion?
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67. Is there a critical path to deliver Safety and Health results?
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68. How do you manage unclear Safety and Health requirements?
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69. What is in scope?
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70. Are the Safety and Health requirements complete?
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71. What are the dynamics of the communication plan?
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72. How does the Safety and Health manager ensure against scope creep?
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73. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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74. What are the record-keeping requirements of Safety and Health activities?
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75. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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76. Is the Safety and Health scope manageable?
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77. How do you manage changes in Safety and Health requirements?
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78. In what way can you redefine the criteria of choice clients have in your category in your favor?
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79. What are the core elements of the Safety and Health business case?
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80. What information do you gather?
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81. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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82. Are audit criteria, scope, frequency and methods defined?
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83. What sources do you use to gather information for a Safety and Health study?
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84. What knowledge or experience is required?
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85. What is the worst case scenario?
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86. Are required metrics defined, what are they?
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87. Who is gathering information?
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88. If substitutes have been appointed, have they been briefed on the Safety and Health goals and received regular communications as to the progress to date?
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89. Who approved the Safety and Health scope?
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90. Are roles and responsibilities formally defined?
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91. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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92. Have specific policy objectives been defined?
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93. Does the team have regular meetings?
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94. What system do you use for gathering Safety and Health information?
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95. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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96. Are the Safety and Health requirements testable?
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97. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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98. Are task requirements clearly defined?
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99. How do you hand over Safety and Health context?
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100. How do you build the right business case?
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101. Has a Safety and Health requirement not been met?
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102. What scope to assess?
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103. Is Safety and Health linked to key stakeholder goals and objectives?
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104. What baselines are required to be defined and managed?
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105. What is the scope of the Safety and Health effort?
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106. Is the scope of Safety and Health defined?
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107. What are the Safety and Health tasks and definitions?
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108. Are team charters developed?
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109. Has everyone on the team, including the team leaders, been properly trained?
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110. Has/have the customer(s) been identified?
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111. What is out of scope?
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112. What is the scope of Safety and Health?
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113. Is special Safety and Health user knowledge required?
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114. Is the work to date meeting requirements?
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115. How can the value of Safety and Health be defined?
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116. What are (control) requirements for Safety and Health Information?
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117. Are resources adequate for the scope?
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118. Are accountability and ownership for Safety and Health clearly defined?
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119. Is a fully trained team formed, supported, and committed to work on the Safety and Health improvements?
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120. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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121. Are improvement team members fully trained on Safety and Health?
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122. Is the team equipped with available and reliable resources?
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123. How have you defined all Safety and Health requirements first?
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124. What is the definition of Safety and Health excellence?
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125. What intelligence can you gather?
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126. When is the estimated completion date?
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127. How and when will the baselines be defined?
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128. How do you gather the stories?
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129. When is/was the Safety and Health start date?
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130. Are different versions of process maps needed to account for the different types of inputs?
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131. Do you have organizational privacy requirements?
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132. Does the scope remain the same?
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133. How do you gather Safety and Health requirements?
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134. Are customer(s) identified and segmented according to their different needs and requirements?
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135. What happens if Safety and Health’s scope changes?
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136. Has the Safety and Health work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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137. Are stakeholder processes mapped?
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138. How would you define the culture at your organization, how susceptible is it to Safety and Health changes?
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139. What sort of initial information to gather?
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140. Are there different segments of customers?
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141. Has a project plan, Gantt chart, or similar been developed/completed?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Safety and Health Index at the beginning of the Self-Assessment.
