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CRITERION #2: DEFINE:

INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. Who defines (or who defined) the rules and roles?

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2. Who is gathering information?

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3. What key stakeholder process output measure(s) does Information technology in healthcare leverage and how?

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4. What are the rough order estimates on cost savings/opportunities that Information technology in healthcare brings?

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5. What is in scope?

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6. Are there different segments of customers?

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7. What are the Information technology in healthcare tasks and definitions?

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8. Are resources adequate for the scope?

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9. Are approval levels defined for contracts and supplements to contracts?

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10. How would you define Information technology in healthcare leadership?

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11. Will a Information technology in healthcare production readiness review be required?

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12. What intelligence can you gather?

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13. Are different versions of process maps needed to account for the different types of inputs?

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14. Have all of the relationships been defined properly?

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15. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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16. What Information technology in healthcare services do you require?

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17. Is there a critical path to deliver Information technology in healthcare results?

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18. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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19. How do you gather requirements?

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20. If substitutes have been appointed, have they been briefed on the Information technology in healthcare goals and received regular communications as to the progress to date?

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21. What are the tasks and definitions?

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22. Are required metrics defined, what are they?

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23. How have you defined all Information technology in healthcare requirements first?

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24. Is Information technology in healthcare required?

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25. Do you have organizational privacy requirements?

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26. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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27. What scope do you want your strategy to cover?

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28. What is out of scope?

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29. How do you manage unclear Information technology in healthcare requirements?

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30. What is the scope of Information technology in healthcare?

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31. Does the team have regular meetings?

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32. Does the scope remain the same?

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33. The political context: who holds power?

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34. Is the Information technology in healthcare scope manageable?

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35. Are the Information technology in healthcare requirements complete?

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36. What defines best in class?

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37. How will the Information technology in healthcare team and the group measure complete success of Information technology in healthcare?

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38. What is in the scope and what is not in scope?

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39. What is the worst case scenario?

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40. What is the definition of Information technology in healthcare excellence?

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41. How does the Information technology in healthcare manager ensure against scope creep?

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42. What are the Information technology in healthcare use cases?

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43. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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44. What are (control) requirements for Information technology in healthcare Information?

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45. Have specific policy objectives been defined?

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46. What happens if Information technology in healthcare’s scope changes?

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47. How is the team tracking and documenting its work?

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48. Do you have a Information technology in healthcare success story or case study ready to tell and share?

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49. What is the scope?

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50. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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51. What was the context?

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52. Has your scope been defined?

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53. Who is gathering Information technology in healthcare information?

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54. Are task requirements clearly defined?

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55. What information do you gather?

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56. What is the scope of the Information technology in healthcare work?

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57. What scope to assess?

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58. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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59. Are accountability and ownership for Information technology in healthcare clearly defined?

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60. How do you gather the stories?

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61. Is the Information technology in healthcare scope complete and appropriately sized?

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62. Is it clearly defined in and to your organization what you do?

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63. Who are the Information technology in healthcare improvement team members, including Management Leads and Coaches?

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64. How will variation in the actual durations of each activity be dealt with to ensure that the expected Information technology in healthcare results are met?

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65. What is out-of-scope initially?

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66. What is the context?

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67. How do you hand over Information technology in healthcare context?

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68. What are the compelling stakeholder reasons for embarking on Information technology in healthcare?

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69. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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70. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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71. How do you manage changes in Information technology in healthcare requirements?

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72. Where can you gather more information?

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73. What Information technology in healthcare requirements should be gathered?

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74. What would be the goal or target for a Information technology in healthcare’s improvement team?

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75. Are all requirements met?

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76. How do you keep key subject matter experts in the loop?

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77. Is the scope of Information technology in healthcare defined?

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78. Has/have the customer(s) been identified?

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79. What knowledge or experience is required?

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80. How do you manage scope?

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81. How was the ‘as is’ process map developed, reviewed, verified and validated?

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82. How do you gather Information technology in healthcare requirements?

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83. Is there any additional Information technology in healthcare definition of success?

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84. What system do you use for gathering Information technology in healthcare information?

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85. Is Information technology in healthcare linked to key stakeholder goals and objectives?

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86. How do you build the right business case?

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87. Do you all define Information technology in healthcare in the same way?

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88. Is Information technology in healthcare currently on schedule according to the plan?

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89. Is there a clear Information technology in healthcare case definition?

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90. How can the value of Information technology in healthcare be defined?

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91. What information should you gather?

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92. Who approved the Information technology in healthcare scope?

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93. How are consistent Information technology in healthcare definitions important?

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94. What sources do you use to gather information for a Information technology in healthcare study?

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95. What are the record-keeping requirements of Information technology in healthcare activities?

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96. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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97. Has a project plan, Gantt chart, or similar been developed/completed?

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98. What customer feedback methods were used to solicit their input?

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99. What gets examined?

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100. Has a high-level ‘as is’ process map been completed, verified and validated?

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101. What baselines are required to be defined and managed?

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102. Has the direction changed at all during the course of Information technology in healthcare? If so, when did it change and why?

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103. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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104. What are the core elements of the Information technology in healthcare business case?

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105. When is the estimated completion date?

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106. When are meeting minutes sent out? Who is on the distribution list?

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107. What is a worst-case scenario for losses?

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108. Are the Information technology in healthcare requirements testable?

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109. Has everyone on the team, including the team leaders, been properly trained?

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110. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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111. What constraints exist that might impact the team?

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112. How often are the team meetings?

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113. How did the Information technology in healthcare manager receive input to the development of a Information technology in healthcare improvement plan and the estimated completion dates/times of each activity?

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114. Scope of sensitive information?

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115. Has a team charter been developed and communicated?

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116. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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117. What is the scope of the Information technology in healthcare effort?

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118. Has the Information technology in healthcare work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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119. How do you catch Information technology in healthcare definition inconsistencies?

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120. What critical content must be communicated – who, what, when, where, and how?

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121. Has a Information technology in healthcare requirement not been met?

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122. Are there any constraints known that bear on the ability to perform Information technology in healthcare work? How is the team addressing them?

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123. When is/was the Information technology in healthcare start date?

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124. Have the customer needs been translated into specific, measurable requirements? How?

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125. How and when will the baselines be defined?

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126. What is the definition of success?

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127. Is the work to date meeting requirements?

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128. What are the dynamics of the communication plan?

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129. Is scope creep really all bad news?

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130. Are roles and responsibilities formally defined?

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131. Are audit criteria, scope, frequency and methods defined?

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132. In what way can you redefine the criteria of choice clients have in your category in your favor?

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133. Is special Information technology in healthcare user knowledge required?

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134. What are the requirements for audit information?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Transfer your score to the Information technology in healthcare Index at the beginning of the Self-Assessment.

Information Technology In Healthcare A Complete Guide - 2020 Edition

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