Читать книгу Process Thinking A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 7
ОглавлениеCRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How do you assess your Process Thinking workforce capability and capacity needs, including skills, competencies, and staffing levels?
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2. Is the need for organizational change recognized?
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3. Are employees recognized for desired behaviors?
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4. What Process Thinking capabilities do you need?
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5. How do you identify subcontractor relationships?
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6. Why is this needed?
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7. What needs to be done?
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8. What are the timeframes required to resolve each of the issues/problems?
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9. Does your organization need more Process Thinking education?
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10. What needs to stay?
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11. Will a response program recognize when a crisis occurs and provide some level of response?
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12. What are the Process Thinking resources needed?
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13. Did you miss any major Process Thinking issues?
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14. What is the Process Thinking problem definition? What do you need to resolve?
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15. How can auditing be a preventative security measure?
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16. How many trainings, in total, are needed?
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17. Will it solve real problems?
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18. What would happen if Process Thinking weren’t done?
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19. Do you have/need 24-hour access to key personnel?
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20. Who are your key stakeholders who need to sign off?
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21. Whom do you really need or want to serve?
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22. As a sponsor, customer or management, how important is it to meet goals, objectives?
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23. Who else hopes to benefit from it?
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24. Who needs budgets?
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25. Why the need?
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26. How do you identify the kinds of information that you will need?
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27. Are problem definition and motivation clearly presented?
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28. What resources or support might you need?
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29. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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30. How do you recognize an objection?
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31. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
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32. What creative shifts do you need to take?
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33. Are there any specific expectations or concerns about the Process Thinking team, Process Thinking itself?
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34. To what extent would your organization benefit from being recognized as a award recipient?
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35. How are you going to measure success?
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36. Is it needed?
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37. What information do users need?
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38. What are the stakeholder objectives to be achieved with Process Thinking?
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39. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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40. How do you take a forward-looking perspective in identifying Process Thinking research related to market response and models?
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41. How are training requirements identified?
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42. Would you recognize a threat from the inside?
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43. Who needs to know about Process Thinking?
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44. For your Process Thinking project, identify and describe the business environment, is there more than one layer to the business environment?
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45. Are there regulatory / compliance issues?
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46. Are there recognized Process Thinking problems?
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47. To what extent does each concerned units management team recognize Process Thinking as an effective investment?
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48. What vendors make products that address the Process Thinking needs?
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49. What are the expected benefits of Process Thinking to the stakeholder?
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50. Which issues are too important to ignore?
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51. Are losses recognized in a timely manner?
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52. Can management personnel recognize the monetary benefit of Process Thinking?
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53. Will new equipment/products be required to facilitate Process Thinking delivery, for example is new software needed?
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54. What Process Thinking problem should be solved?
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55. What situation(s) led to this Process Thinking Self Assessment?
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56. What is the problem and/or vulnerability?
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57. What do you need to start doing?
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58. How do you recognize an Process Thinking objection?
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59. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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60. Is the quality assurance team identified?
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61. What are the clients issues and concerns?
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62. Do you know what you need to know about Process Thinking?
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63. What should be considered when identifying available resources, constraints, and deadlines?
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64. When a Process Thinking manager recognizes a problem, what options are available?
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65. What do employees need in the short term?
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66. What else needs to be measured?
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67. Are controls defined to recognize and contain problems?
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68. What is the smallest subset of the problem you can usefully solve?
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69. Think about the people you identified for your Process Thinking project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
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70. What activities does the governance board need to consider?
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71. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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72. How are the Process Thinking’s objectives aligned to the group’s overall stakeholder strategy?
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73. Consider your own Process Thinking project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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74. Are there Process Thinking problems defined?
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75. Does Process Thinking create potential expectations in other areas that need to be recognized and considered?
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76. What Process Thinking events should you attend?
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77. Where do you need to exercise leadership?
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78. Do you need different information or graphics?
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79. Will Process Thinking deliverables need to be tested and, if so, by whom?
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80. What are your needs in relation to Process Thinking skills, labor, equipment, and markets?
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81. What problems are you facing and how do you consider Process Thinking will circumvent those obstacles?
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82. Which needs are not included or involved?
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83. Who defines the rules in relation to any given issue?
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84. Where is training needed?
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85. Do you recognize Process Thinking achievements?
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86. What tools and technologies are needed for a custom Process Thinking project?
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87. What training and capacity building actions are needed to implement proposed reforms?
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88. Who needs to know?
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89. Which information does the Process Thinking business case need to include?
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90. What extra resources will you need?
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91. How does it fit into your organizational needs and tasks?
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92. What does Process Thinking success mean to the stakeholders?
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93. How much are sponsors, customers, partners, stakeholders involved in Process Thinking? In other words, what are the risks, if Process Thinking does not deliver successfully?
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94. Who should resolve the Process Thinking issues?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Process Thinking Index at the beginning of the Self-Assessment.
