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CRITERION #2: DEFINE:

INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. How are consistent Flexible production definitions important?

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2. How do you manage changes in Flexible production requirements?

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3. What is out-of-scope initially?

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4. Has a team charter been developed and communicated?

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5. What are the dynamics of the communication plan?

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6. Is the scope of Flexible production defined?

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7. What are the Flexible production use cases?

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8. Is Flexible production required?

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9. How can the value of Flexible production be defined?

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10. Has the Flexible production work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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11. What would be the goal or target for a Flexible production’s improvement team?

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12. How do you manage scope?

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13. What defines best in class?

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14. Have all of the relationships been defined properly?

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15. Have specific policy objectives been defined?

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16. What was the context?

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17. When is the estimated completion date?

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18. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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19. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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20. Has a high-level ‘as is’ process map been completed, verified and validated?

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21. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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22. How do you think the partners involved in Flexible production would have defined success?

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23. If substitutes have been appointed, have they been briefed on the Flexible production goals and received regular communications as to the progress to date?

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24. How have you defined all Flexible production requirements first?

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25. Is scope creep really all bad news?

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26. Does the scope remain the same?

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27. What information do you gather?

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28. In what way can you redefine the criteria of choice clients have in your category in your favor?

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29. What is the scope of Flexible production?

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30. Are approval levels defined for contracts and supplements to contracts?

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31. When is/was the Flexible production start date?

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32. What sort of initial information to gather?

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33. What is in the scope and what is not in scope?

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34. How do you hand over Flexible production context?

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35. What is the scope of the Flexible production effort?

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36. Who are the Flexible production improvement team members, including Management Leads and Coaches?

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37. Are resources adequate for the scope?

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38. Is Flexible production currently on schedule according to the plan?

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39. How will the Flexible production team and the group measure complete success of Flexible production?

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40. Is there a clear Flexible production case definition?

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41. How do you gather Flexible production requirements?

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42. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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43. What is the worst case scenario?

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44. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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45. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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46. What is in scope?

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47. What customer feedback methods were used to solicit their input?

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48. How do you gather requirements?

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49. Is special Flexible production user knowledge required?

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50. What key stakeholder process output measure(s) does Flexible production leverage and how?

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51. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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52. Is the team equipped with available and reliable resources?

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53. Is there a Flexible production management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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54. Are audit criteria, scope, frequency and methods defined?

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55. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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56. Who is gathering Flexible production information?

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57. Has everyone on the team, including the team leaders, been properly trained?

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58. What are the Flexible production tasks and definitions?

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59. When are meeting minutes sent out? Who is on the distribution list?

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60. What are the requirements for audit information?

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61. What intelligence can you gather?

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62. Who defines (or who defined) the rules and roles?

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63. What Flexible production services do you require?

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64. Is there any additional Flexible production definition of success?

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65. Are accountability and ownership for Flexible production clearly defined?

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66. Do you have organizational privacy requirements?

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67. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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68. Are there any constraints known that bear on the ability to perform Flexible production work? How is the team addressing them?

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69. What is the definition of Flexible production excellence?

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70. Have all basic functions of Flexible production been defined?

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71. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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72. What is the definition of success?

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73. Do you all define Flexible production in the same way?

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74. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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75. How does the Flexible production manager ensure against scope creep?

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76. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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77. Has/have the customer(s) been identified?

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78. What constraints exist that might impact the team?

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79. What are the record-keeping requirements of Flexible production activities?

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80. What are the core elements of the Flexible production business case?

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81. What gets examined?

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82. Is Flexible production linked to key stakeholder goals and objectives?

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83. Why are you doing Flexible production and what is the scope?

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84. How would you define the culture at your organization, how susceptible is it to Flexible production changes?

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85. Do you have a Flexible production success story or case study ready to tell and share?

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86. Has your scope been defined?

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87. Has the direction changed at all during the course of Flexible production? If so, when did it change and why?

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88. Have the customer needs been translated into specific, measurable requirements? How?

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89. How do you build the right business case?

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90. Is the Flexible production scope complete and appropriately sized?

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91. Are roles and responsibilities formally defined?

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92. How and when will the baselines be defined?

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93. Are all requirements met?

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94. What critical content must be communicated – who, what, when, where, and how?

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95. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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96. Is it clearly defined in and to your organization what you do?

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97. What information should you gather?

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98. What is the scope of the Flexible production work?

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99. Are different versions of process maps needed to account for the different types of inputs?

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100. What are the compelling stakeholder reasons for embarking on Flexible production?

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101. Does the team have regular meetings?

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102. What sources do you use to gather information for a Flexible production study?

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103. Are required metrics defined, what are they?

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104. Is there a critical path to deliver Flexible production results?

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105. How did the Flexible production manager receive input to the development of a Flexible production improvement plan and the estimated completion dates/times of each activity?

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106. How do you gather the stories?

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107. How do you keep key subject matter experts in the loop?

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108. Has a project plan, Gantt chart, or similar been developed/completed?

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109. What is out of scope?

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110. What scope do you want your strategy to cover?

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111. How do you catch Flexible production definition inconsistencies?

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112. Are the Flexible production requirements complete?

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113. Will a Flexible production production readiness review be required?

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114. How was the ‘as is’ process map developed, reviewed, verified and validated?

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115. What are the rough order estimates on cost savings/opportunities that Flexible production brings?

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116. How will variation in the actual durations of each activity be dealt with to ensure that the expected Flexible production results are met?

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117. What happens if Flexible production’s scope changes?

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118. Is the Flexible production scope manageable?

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119. Are there different segments of customers?

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120. Is the work to date meeting requirements?

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121. How often are the team meetings?

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122. What baselines are required to be defined and managed?

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123. What system do you use for gathering Flexible production information?

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124. Where can you gather more information?

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125. What is a worst-case scenario for losses?

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126. Scope of sensitive information?

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127. Who is gathering information?

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128. Are task requirements clearly defined?

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129. What are the tasks and definitions?

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130. How is the team tracking and documenting its work?

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131. Who approved the Flexible production scope?

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132. Are customer(s) identified and segmented according to their different needs and requirements?

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133. What Flexible production requirements should be gathered?

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134. How do you manage unclear Flexible production requirements?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Transfer your score to the Flexible production Index at the beginning of the Self-Assessment.

Flexible Production A Complete Guide - 2020 Edition

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